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Lindström, Anna
Publications (10 of 43) Show all publications
Lindström, A. (2017). Accepting remote proposals. In: Geoffrey Raymond, Gene H. Lerner & John Heritage (Ed.), Enabling Human Conduct: Naturalistic Studies of Talk-in-Interaction in Honor of Emanuel A. Schegloff: Enabling Human Conduct: Naturalistic Studies of Talk-in-Interaction in Honor of Emanuel A. Schegloff. Amsterdam: John Benjamins Publishing Company
Open this publication in new window or tab >>Accepting remote proposals
2017 (English)In: Enabling Human Conduct: Naturalistic Studies of Talk-in-Interaction in Honor of Emanuel A. Schegloff: Enabling Human Conduct: Naturalistic Studies of Talk-in-Interaction in Honor of Emanuel A. Schegloff / [ed] Geoffrey Raymond, Gene H. Lerner & John Heritage, Amsterdam: John Benjamins Publishing Company, 2017Chapter in book (Refereed)
Place, publisher, year, edition, pages
Amsterdam: John Benjamins Publishing Company, 2017
National Category
General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280355 (URN)
Projects
Language and social action: A comparative study of affiliation and disaffiliation across national communities and institutional contexts
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2002-0883Swedish Research Council, 421-2002-6941
Note

Under utgivning.

Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
Lindström, A. (2017). Calibrating an agnostic epistemic stance in Swedish conversation: The case of okej-prefacing in calls to the Swedish Board for Study Support. In: John Heritage & Marja-Leena Sorjonen (Ed.), At the intersection of turn and sequence: Turn-initial particles across languages: . John Benjamins Publishing Company
Open this publication in new window or tab >>Calibrating an agnostic epistemic stance in Swedish conversation: The case of okej-prefacing in calls to the Swedish Board for Study Support
2017 (English)In: At the intersection of turn and sequence: Turn-initial particles across languages / [ed] John Heritage & Marja-Leena Sorjonen, John Benjamins Publishing Company, 2017Chapter in book (Refereed)
Place, publisher, year, edition, pages
John Benjamins Publishing Company, 2017
National Category
General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280358 (URN)
Projects
Samtalspraktiker i service och myndighetsutövning: En studie av hur Centrala Studiestödsnämndens myndighetsuppdrag hanteras och omsätts i handling i telefonsamtal mellan handläggare och låntagare.
Funder
Swedish Research Council, 2010-1736
Note

Kommande

Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
Lindström, A. (2016). From the cradle to the grave: Results and insights from my experience of conducting CA research in clinical and care settings. In: : . Paper presented at Fifth Oslo Communication in Healthcare Education and Research group workshop on Clinical Communication Research.
Open this publication in new window or tab >>From the cradle to the grave: Results and insights from my experience of conducting CA research in clinical and care settings
2016 (English)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

As a conversation analyst, sociologist and linguist I am interested in exploring language and social interaction in mundane and institutional contexts. My doctoral dissertation was based on audio recordings of Swedish telephone conversations between family and friends. Since then I have conducted research in a broad range of settings including family dinners, health visits, home help visits, classrooms, cooking shows, child birth, financial aid service calls, doctor-patient interactions, farmers markets, and citizen dialogues.  During my talk I will provide a brief introduction to conversation analysis (CA) and then present results and insights from research I have conducted in clinical and care settings. I will also discuss the possibilities and drawbacks of launching interdisciplinary work in the medical and caring sciences.

 

National Category
General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280335 (URN)
Conference
Fifth Oslo Communication in Healthcare Education and Research group workshop on Clinical Communication Research
Projects
Språk och åldrande
Note

Inbjuden plenarföreläsning.

Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
Lindström, A. (2016). Nå in Swedish conversation.. In: Auer, Peter & Maschler, Yael (Ed.), NU and NÅ: A Family of Discourse Markers Across the Languages of Europe and Beyond.  : . Berlin: Walter de Gruyter
Open this publication in new window or tab >> in Swedish conversation.
2016 (English)In: NU and NÅ: A Family of Discourse Markers Across the Languages of Europe and Beyond.   / [ed] Auer, Peter & Maschler, Yael, Berlin: Walter de Gruyter, 2016Chapter in book (Refereed)
Place, publisher, year, edition, pages
Berlin: Walter de Gruyter, 2016
Keywords
nå, discourse marker, cooking show, pragmatics, conversation analysis, Swedish
National Category
Specific Languages General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280268 (URN)
Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
Lindström, A. (2015). Lending a helping hand: Analysis of transactions at the farmer's market. In: : . Paper presented at International Pragmatics Association Conference.
Open this publication in new window or tab >>Lending a helping hand: Analysis of transactions at the farmer's market
2015 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Lending a helping hand: Analysis of transactions at the farmer's market

 

The farmer's market is a public space where individuals of different social, cultural, and linguistic backgrounds can come together and build a sense of a local community (Watson & Studdert 2006). As such, it provides a rich natural laboratory for students of social interaction. The propensity for interdependence and sociality at the market inheres partly in what Geertz' (1978) described as the "bazaar economy." This entails (among other things) a reciprocal relationship between the seller and the buyer where "the butcher or wool seller is tied to his regular customer in the same terms as he to them" (Geertz 1978: 30). Previous ethnographic and conversation analytic research of the farmer's market has explored broad themes such as consumption as cultural engagement and identity construction (Pradelle 2006) as well as specific interactional practices such as the organization of offers and requests for the price of sales items  (vom Lehm 2014).  The present conversation analytic (CA) study is based on video recordings of the early morning hours at a weekly farmer's market in a medium sized Swedish town. Over a period of a few consecutive weeks, we filmed a stall where a farmer and his adult daughter sold fresh produce and flowers. The farmer has been trading at the market during the last thirty years and his seniority was evident in that his stall was set up at the privileged outer corner of the market square. The recordings capture the farmer's interactions with a stable clientele of regular customers who show up around the same time each week as well as a range of individuals who frequent the stall more intermittently or for the very first time. I will present a collection of instances where the customer gives the farmer a helping hand either through manipulation of artefacts (by for example silently grabbing a paper bag and holding it open so that the farmer may more easily fill it it with potatoes) or through the combination of verbal language and nonverbal action (by for example providing a verbal offer "to help" before assisting). In my presentation I discuss how these assisting moments emerge and develop. Preliminary analysis suggests that even though these transactions take place within the hustle and bustle of the market setting they involve intense mutual attention and coordination between the one who sells and the one who buys. Drawing on previous research of video recordings of interactions between older persons and care givers in domestic care settings (Lindström 2005; Lindström and Heinemann 2009), I am also interested in exploring how orientations to individual agency and interdependence are made relevant in these embodied micromoments of everyday interaction. The investigation is part of Uppsala University's research initative on Language and ageing. Within this research program, one of our aims is to expose the interactional infrastructure that underpins det goda åldrandet  (healthy ageing).

 

References

 

Geertz, Clifford (1978). The bazaar economy: Information and search in peasant marketing. American Economic Review, 68 (2), 28–32.

Lindström, Anna (2005). Language as social action: A study of how senior citizens request assistance with practical tasks in the Swedish home help service. Auli Hakulinen & Margret Selting (Eds.), Syntax and lexis in conversation: Studies on the use of linguistic resources in talk-in-interaction( pp. 209–230). Amsterdam: Benjamins.

Lindström, Anna & Heinemann, Trine (2009). Good enough. Low-grade assessments in care giving situations. Research on Language and Social Interaction, 42 (4), 309–328.

Pradelle, Michele de la (2006).  Market day in Provence. Chicago, Il.: University of Chicago Press.

vom Lehn, Dirk (2014). Timing is money: managing the floor in sales interaction at street-market stalls. Journal of Marketing Management. doi 10.1080/0267257x.2014.941378

Watson, S. & Studdert, D. (2006). Markets as sites for social interaction spaces of diversity. Bristol: Joseph Rowntree Foundation.

 

 

National Category
General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280345 (URN)
Conference
International Pragmatics Association Conference
Projects
Språk och åldrande
Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
Lindström, A. & Weatherall, A. (2015). Orientations to Epistemics and Deontics in Treatment Discussions. Journal of Pragmatics, 78, 39-53
Open this publication in new window or tab >>Orientations to Epistemics and Deontics in Treatment Discussions
2015 (English)In: Journal of Pragmatics, ISSN 0378-2166, E-ISSN 1879-1387, Vol. 78, p. 39-53Article in journal (Refereed) Published
Abstract [en]

An ideological shift to patient-centered health care raises questions about how, in the face of medical authority, patients can assert agency in interactions with doctors. This study uses conversation analysis to explore how epistemic and deontic orientations are raised and made relevant in different types of responses to treatment proposals across two health care settings – New Zealand general practice consultations and Swedish hospital-based physician encounters. By examining responses ranging from acceptance to strong resistance, we show patient practices for deferring to and resisting medical authority, which includes claiming independent access to expert knowledge and raising everyday, experientially-based concerns. Doctors rightfully privilege their own epistemic expertise in treatment decisions but they also take patient experiences into consideration. In cases of strong resistance we found doctors raising patients’ ultimate right to refuse treatment recommendation. Our analysis further nuances current knowledge by documenting the ways epistemic and deontic domains are observably relevant forces shaping the sequential unfolding of treatment proposals. 

Keywords
Conversation analysis, medical interaction, health communication, treatment proposals, epistemics, deontics
National Category
Humanities and the Arts General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-239307 (URN)10.1016/j.pragma.2015.01.005 (DOI)000350529100004 ()
Projects
Värdighet i social interaktion: En pilotstudie av möten mellan äldre människor och yrkesutövare inom vård och omsorg.Språk och åldrande
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2013-2169
Available from: 2014-12-22 Created: 2014-12-22 Last updated: 2018-01-11Bibliographically approved
Lindström, A., Näslund, S. & Rubertsson, C. (2015). The interactional organization of sex assignment after childbirth. Gender and Language, 9(2), 189-222
Open this publication in new window or tab >>The interactional organization of sex assignment after childbirth
2015 (English)In: Gender and Language, ISSN 1747-6321, E-ISSN 1747-633X, Vol. 9, no 2, p. 189-222Article in journal (Refereed) Published
Abstract [en]

That society divides its members into females and males is the point of departure for much research on gender and language and yet the situated accomplishment of the primordial sex categorisation of the newborn child has not attracted much scholarly attention. The present study fills this research gap by exploring the interactional organisation of sex assignment in a corpus of 67 video recordings of Swedish hospital births. We present quantitative and qualitative support for the idea that sex assignment is a prioritised activity during the first minutes after childbirth. Contrary to descriptions and assumptions in previous research, we find that sex assignment typically is sequentially accomplished in the social interaction between parents and medical staff. Our analysis reveals a normative preference that selects parents (rather than medical staff) as the ones who should discover and declare sex. We also provide tentative evidence that sex assignment may be a gendered practice that prioritises the father (rather than the mother) as the individual entitled to assign sex.

Keywords
CHILDBIRTH, CONVERSATION ANALYSIS, MEMBERSHIP CATEGORISATION, SEX ASSIGNMENT, FÖRLOSSNING, SAMTALSANALYS, INTERSEKTIONALITET, KÖNSBESTÄMMNING
National Category
Obstetrics, Gynecology and Reproductive Medicine General Language Studies and Linguistics Gender Studies
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-260465 (URN)10.1558/genl.v9i2.17810 (DOI)000360247000003 ()
Available from: 2015-08-19 Created: 2015-08-19 Last updated: 2018-01-11Bibliographically approved
Lindström, A. (2014). Concessive markers in Swedish conversation: A contrastive analysis of the turn-inital particles nåja and okej.. In: : . Paper presented at International Conference on Conversation Analysis.
Open this publication in new window or tab >>Concessive markers in Swedish conversation: A contrastive analysis of the turn-inital particles nåja and okej.
2014 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Turn-initial position is a strategic place for managing alignment. Agreements are typically contiguous with prior talk while disagreements are non-contiguous (Sacks 1987 [1973]). In English, the particle "well" can break the contiguity between the first and second pair part of an adjacency pair sequence thus foreshadowing disalignment with the action implemented with the first pair part. Recipients may reclaim the floor upon hearing "well" to revise their prior action so that it is aligned with the stance projected by the prior speaker (Pomerantz 1975; 1978; 1984). By attending to the social discord projected by the turn-initial particle in this manner, speakers can restore social solidarity (Heritage 1984). This study develops research on how turn-initial particles figure in the negotiation of alignment by comparing how two different Swedish discourse particles, nåja and okej are deployed in turn-initial position of responsive turns where an aligning action is due.

 

 In Lindström's (2008) overview of discourse particles in Finland-Swedish and Sweden-Swedish, , ja, and okej are classified as dialogue particles. Other dialogue particles include mm, a, jo, nej, , aha, jaha, nähä, jassåhördu, and va. Nåja is a cluster of the particle and the affirmative response token ja [yes]. The Swedish Academy Dictionary categorizes as an interjection that is comparable to the Danish naa, the Norwegian and the Icelandic .  Its etymological origin is not certain but it is a likely variant of nu [now]. is well documented in historical texts from as early as the mid 1600:s. Today, and nåja are recurrently used as translation equivalents for the English "well" in fictional texts (Aijmer & Simon-Vandenbergen 2003) but it is almost extinct from contemporary spoken Sweden Swedish (Lehti-Eklund 1992; Lindström, 2012). In modern Finland Swedish by contrast nå is quite prevalent (Lehti-Eklund 1992). Given the paucity of cases in contemporary Sweden Swedish corpora, Lindström based the analysis of on recordings of interactions from the 1950:s. The analysis showed that the particle calibrates the stance of the ensuing parts of the turn by framing it as a concession. According to the Swedish National Encyclopedia, the first Swedish usages of okej dates to the late 1930:s. Originally okej was only used to mark acceptance but in the 1960:s it could also be used as a positive assessment according the same encyclopedic entry. Okej appears to have gained ground around the same time that started to decline and today okej is one of the most frequent discourse markers in spoken Swedish.

 

In this paper I examine okej-prefaced responses in slots where alignment is due.  The data is drawn from a range of recordings of interactions in mundane and institutional settings. Preliminary analysis suggests that okej like nåja can be used to mark the action enacted within the larger turn as concessive. This is illustrated in the example below which is drawn from a call to Swedish Board for Study Support (SBSS). The caller is still a student and he is inquiring about the details of the payback of his student loan once his studies have been completed. After briefly explaining the repayment system the call taker advices the caller to visit the SBSS web page (line 01) for further information.

 

CSN 120111058

 

01  CT:   Ja:, .hh Så a:tte- Du  kan gå in å  göra en berä:kning    på

          Yeah .hh so that   you can go in to do      a calculation on

          Yeah .hh so that You can go into my pages and do a calculation

         

02        mi:na sider om du  vill titta  hur din  å:terbetalning blir,

          my    pages if you want to see how your repayment      will be

          if you want to see what your repayment schedule will be like

 

03       (0.4)

 

04  C: ->Å:kej [de   ska  ja göra,

         Okay   that will I  do

         Okay I will do that

     

 

05 CT:         [pt (A:  nä då:,)

                pt  Yes no then

                pt Yes well then

 

06 CT:   För d-  Där   se:r du  då  °e° hu:r de kommer bli under

         For th- There see  you then e  how  it will   be  during

         For then there you can see how it will be during

 

07       romhär     å:ren  enligt          progno:sen,

        these here years according to the prognosis

         these years according to the prognosis

 

That the caller's okej-prefaced turn is a concessive acceptance of the unsolicited advice by the call taker  (line 4) is evident in the preturn delay in line 3 as well as the call taker's further detailing of the information available on the web in lines 6–7. In the paper I will examine the bit-by-bit development of sequences like this in more detail and contrast concessive uses of okej with the concessive uses of nå. I will also contextualize my findings in relation to research on the use of the English okay as a transition object (Beach, 1993).

 

References

Aijmer, K., & Simon-Vandenbergen, A.-M. 2003 The discourse particle "well" and its equivalents in Swedish and Dutch. Linguistics, 41(6): 1123–1161.

Beach, W. A. (1993). Transitional regularities for casual "Okay" usages. Journal of Pragmatics, 19, 325–352.

Heritage, J. 1984 Garfinkel and Ethnomethodology. Cambridge: Cambridge University Press.

Lindström, Jan (2008) I tur och ordning. Introduktion till svensk samtalsgrammatik. [Introduction to the grammar of Swedish conversation]. Norstedts Akademiska förlag.

Lindström, Anna (2012). Nå in Swedish conversation. Unpublished manuscript.

Lehti-Eklund, H. 1992 Användningen av partikeln nå i helsingforssvenska samtal [The use of the particle nå in Helsingfors Swedish conversation]. Svenskans Beskrivning 19, Lund: Lund University Press: 174–184.

Pomerantz, A. M. (1975). Second assessments: A study of some features of agreements/disagreements. University of California, Irvine.

Pomerantz, A. M. (1978). Attributions of responsibility: Blamings. Sociology, 12, 115-121.

Pomerantz, A. M. (1984). Agreeing and disagreeing with assessments: Some features of preferred/dispreferred turn shapes. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation analysis (pp. 57-101). Cambridge: Cambridge University Press.

Sacks, H. (1987). On the preferences for agreement and contiguity in sequences of conversation. In G. Button & J. R. E. Lee (Eds.), Talk and social organisation (pp. 54-69). Clevedon, UK: Multilingual Matters.

 

National Category
General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280347 (URN)
Conference
International Conference on Conversation Analysis
Projects
Samtalspraktiker i service och myndighetsutövning: En studie av hur Centrala Studiestödsnämndens myndighetsuppdrag hanteras och omsätts i handling i telefonsamtal mellan handläggare och låntagare.
Funder
Swedish Research Council, 2010-1736
Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
Iversen, C. & Lindström, A. (2014). Lifestyle discussions in the emergency room: Analysis of interactions between care providers and older patients in Swedish television documentaries. In: : . Paper presented at Nordic Congress of Gerontology.
Open this publication in new window or tab >>Lifestyle discussions in the emergency room: Analysis of interactions between care providers and older patients in Swedish television documentaries
2014 (English)Conference paper, Oral presentation with published abstract (Refereed)
National Category
General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280342 (URN)
Conference
Nordic Congress of Gerontology
Projects
Språk och åldrande
Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
Iversen, C. & Lindström, A. (2014). No time like the present?: Talking smoke cessation with older patients. In: : . Paper presented at International Conference on Conversation Analysis.
Open this publication in new window or tab >>No time like the present?: Talking smoke cessation with older patients
2014 (English)Conference paper, Oral presentation with published abstract (Refereed)
National Category
General Language Studies and Linguistics
Research subject
Linguistics
Identifiers
urn:nbn:se:uu:diva-280337 (URN)
Conference
International Conference on Conversation Analysis
Projects
Språk och åldrande
Available from: 2016-03-09 Created: 2016-03-09 Last updated: 2018-01-10
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