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Löfström, Anette
Publications (10 of 14) Show all publications
Löfström, A. (2014). Implementing a Vision: Studying Leaders’ Strategic Use of an Intranet while Exploring Ethnography within HCI. (Doctoral dissertation). Uppsala: Acta Universitatis Upsaliensis
Open this publication in new window or tab >>Implementing a Vision: Studying Leaders’ Strategic Use of an Intranet while Exploring Ethnography within HCI
2014 (English)Doctoral thesis, monograph (Other academic)
Abstract [en]

This thesis investigates an Intranet based leadership strategy. The aims are to follow, describe and analyse an Intranet based leadership strategy through a broad, dynamic and cultural perspective, and to carry out an ethnography-based research process and thereby explore the potential uses of ethnography within human-computer interaction (HCI). The empirical material is gathered from three qualitative investigations in the municipality of Stockholm. The material is interpreted and analysed through the concepts of culture, lifeworld, sensemaking, sense unmaking and trust. Some aspects of leadership are studied as well. The theoretical toolbox is framed by phenomenology and a hermeneutic writing process paired with methods of semi-structured interviews, participative observations, open unstructured questionnaires and the snapshot method. Cultural analysis of empirical results from an ethnographic fieldwork has shown that the time spent in the field can be shortened when ethnography is utilised within HCI. Furthermore, other contributions from ethnography to technology development are the possibility to point out explicit versus implicit symbolic communications and cultural pitfalls for technology developers as well as to support the transformations of cultural values and the content of steering documents into technology development. Ethnographers within HCI can promote designing for trust by exploring how intended users think about this issue. Some recommendations for organisations that aim to use the Intranet as a leadership strategy are also presented as an additional outcome of the results in the study. It is argued that it is of importance to discuss usability versus diversity; that developers of the Intranet tools investigate influential circumstances at local workplaces and that they study the impact of work routines on cultural identification in order to avoid ‘we’ and ‘they’ thinking within the organisation. Moreover, it is important to put a wider effort into the discussion of what happens when the content of a steering document meets practice. It is also questioned whether a vision is the right way to go forward, and it is suggested that it should be clarified what quality development actually means. 

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2014. p. 206
Series
Uppsala Dissertations from the Faculty of Science and Technology, ISSN 1104-2516 ; 102
Keywords
HCI, Ethnography, Culture, Organisation, Intranet, Sensemaking, Trust, MDI, Etnografi, Kultur, Organisation, Intranät, Meningsskapande, tillit
National Category
Human Computer Interaction
Research subject
Computer Science with specialization in Human-Computer Interaction
Identifiers
urn:nbn:se:uu:diva-217089 (URN)978-91-554-8866-6 (ISBN)
Public defence
2014-03-14, Rum 2446, Polacksbacken, Lägerhyddsvägen 2, Uppsala, 13:15 (Swedish)
Opponent
Supervisors
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare
Available from: 2014-02-19 Created: 2014-01-29 Last updated: 2018-01-11
Löfström, A. (2013). Suggesting a method to increase student activity and cultural awareness by inclusion of ethnographical elements in HCI education. In: Challenges from the Future: Bridging the gaps through HCI education. Paper presented at INTERACT 2013 Workshop. South Africa: University of Cape Town
Open this publication in new window or tab >>Suggesting a method to increase student activity and cultural awareness by inclusion of ethnographical elements in HCI education
2013 (English)In: Challenges from the Future: Bridging the gaps through HCI education, South Africa: University of Cape Town , 2013Conference paper, Oral presentation only (Other academic)
Abstract [en]

This paper presents ideas that evolved during a project development course for teachers at Uppsala University. The aim of the study was to investigate eventual interest among teachers at the IT department to include ethnography in their teaching. Throughout the study a creative discussion took off. Due to these discussions the purpose of the initial study shifted and resulted in a concrete suggestion of a teaching method that uses ethnographical elements as tools to increase student activity and achievements of goals in HCI education. The method has potential to increase students’ and teachers’ awareness and knowledge of each student as a cultural being, through directed discussions that are linked to both course goals and cultural features. Thereby they can get insights of where the student as an individual is best suited within HCI as a diverse field. However; there are also pitfalls that need to be identified and discussed.

Place, publisher, year, edition, pages
South Africa: University of Cape Town, 2013
National Category
Educational Sciences Human Computer Interaction
Identifiers
urn:nbn:se:uu:diva-212384 (URN)
Conference
INTERACT 2013 Workshop
Available from: 2013-12-09 Created: 2013-12-09 Last updated: 2018-01-11
Löfström, A. (2013). Using the intranet as a leadership strategy... and moving on. In: Abstracts. Arbetslivets föränderlighet: Individ-, Organisations- och Metodperspektiv. Paper presented at FALF. Stockholm
Open this publication in new window or tab >>Using the intranet as a leadership strategy... and moving on
2013 (English)In: Abstracts. Arbetslivets föränderlighet: Individ-, Organisations- och Metodperspektiv, Stockholm, 2013Conference paper, Oral presentation with published abstract (Refereed)
Place, publisher, year, edition, pages
Stockholm: , 2013
National Category
Work Sciences Human Computer Interaction
Identifiers
urn:nbn:se:uu:diva-212382 (URN)
Conference
FALF
Available from: 2013-12-09 Created: 2013-12-09 Last updated: 2018-01-11
Löfström, A. (2012). Det är pedagoger som bryr sig om vårt barn: En studie av påverkande faktorer vid föräldrars val av förskola.
Open this publication in new window or tab >>Det är pedagoger som bryr sig om vårt barn: En studie av påverkande faktorer vid föräldrars val av förskola
2012 (Swedish)Report (Other academic)
Publisher
p. 38
Keywords
IT, Förskola, MDI
National Category
Human Computer Interaction Human Aspects of ICT Educational Sciences
Research subject
Human-Computer Interaction
Identifiers
urn:nbn:se:uu:diva-188938 (URN)
Note

Denna rapport är en del i ett långsiktigt samarbetsprojekt mellan Uppsala Universitet och Stockholms Stad, där IT i förskolan står i fokus. I denna första rapport inom projektet beskrivs förskolemiljön som helhet, även om IT i förskolan också är i fokus. Framställningsformen är ett mellanting mellan vetenskap och populärvetenskap, men forskningsprocessen följer vetenskapliga krav och vetenskaplig etik.   

Available from: 2013-01-10 Created: 2012-12-21 Last updated: 2018-01-11Bibliographically approved
Bernáld, H., Cajander, Å., Daniels, M., Kultur, C., Löfström, A., McDermott, R. & Russell Dag, L. (2012). Intercultural competence in global collaboration courses in computer engineering. In: Advances in Design for Cross-Cultural Activities: Part I. Paper presented at 4th International Conference on Applied Human Factors and Ergonomics (pp. 351-361). Boca Raton, FL: CRC Press
Open this publication in new window or tab >>Intercultural competence in global collaboration courses in computer engineering
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2012 (English)In: Advances in Design for Cross-Cultural Activities: Part I, Boca Raton, FL: CRC Press, 2012, p. 351-361Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
Boca Raton, FL: CRC Press, 2012
National Category
Computer Engineering Educational Sciences
Identifiers
urn:nbn:se:uu:diva-189729 (URN)978-1-4398-7028-0 (ISBN)
Conference
4th International Conference on Applied Human Factors and Ergonomics
Available from: 2012-07-13 Created: 2013-01-03 Last updated: 2018-01-11Bibliographically approved
Löfström, A. & Oestreicher, L. (2012). Using cultural analysis as a tool to increase quality in organisational ergonomics. Paper presented at Ergonomic for Sustainability and Growth.
Open this publication in new window or tab >>Using cultural analysis as a tool to increase quality in organisational ergonomics
2012 (English)Conference paper, Oral presentation only (Refereed)
Abstract [en]

This paper examines organisational ergonomics as an area that can be improved by use of cultural analysis. The empirical ground is the study of an Intranet based leadership strategy which is utilised in Stockholm municipality with the purpose to implement a steering document in a similar way to all employees. Three different perspectives of organisational ergonomics are explored and analysed through the lens of deep cultural analysis. The aim of the paper is to show how culture can be used as a tool to interpret organisational ergonomics.

Series
NES Proceedings
Keywords
Culture, Organisational Ergonomics
National Category
Human Computer Interaction
Research subject
Human-Computer Interaction
Identifiers
urn:nbn:se:uu:diva-188946 (URN)
Conference
Ergonomic for Sustainability and Growth
Available from: 2012-12-21 Created: 2012-12-21 Last updated: 2018-01-11
Löfström, A. (2012). What is cross-cultural?. In: Nicholson, Denise; Schmorrow, M.; Dylan, D. (Ed.), Advances in Design for Cross-Cultural Activities: Part 2. Paper presented at The Applied Human Factors and Ergonomic Conference (pp. 408-416).
Open this publication in new window or tab >>What is cross-cultural?
2012 (English)In: Advances in Design for Cross-Cultural Activities: Part 2 / [ed] Nicholson, Denise; Schmorrow, M.; Dylan, D., 2012, p. 408-416Conference paper, Published paper (Refereed)
Abstract [en]

In this paper aspects of the term cross-cultural are discussed. It is common that this concept is used in a non-reflexive way in technological and cultural focused literature. Somehow it seems to be taken for granted that interactions are cross-cultural if they are committed between people from different countries or from different parts of the world. I argue that the same interactions can be both cross-cultural and in-cultural depending on which theoretical standpoint the researcher chose to enact in the analysis. Based in my research I analyze some interviews, in order to explore if they should be regarded as cross-cultural or in-cultural. The aim is to inspire discussions among researchers in technology areas about what the term cross-cultural really means.    

Keywords
Culture, Cross-Culture, HCI, Organization
National Category
Human Computer Interaction
Research subject
Human-Computer Interaction
Identifiers
urn:nbn:se:uu:diva-188929 (URN)978-1-4665-5686-7 (ISBN)
Conference
The Applied Human Factors and Ergonomic Conference
Funder
FAS, Swedish Council for Working Life and Social Research
Available from: 2012-12-21 Created: 2012-12-21 Last updated: 2018-01-11
Löfström, A. (2011). Culture as similarities and dynamics: Suggesting reinterpretations of Geert Hofstede's work. In: Proc. 2nd International Conference on Culture and Computing. Paper presented at 2nd International Conference on Culture and Computing (pp. 133-134). IEEE Computer Society
Open this publication in new window or tab >>Culture as similarities and dynamics: Suggesting reinterpretations of Geert Hofstede's work
2011 (English)In: Proc. 2nd International Conference on Culture and Computing, IEEE Computer Society, 2011, p. 133-134Conference paper, Poster (with or without abstract) (Refereed)
Place, publisher, year, edition, pages
IEEE Computer Society, 2011
National Category
Human Computer Interaction
Identifiers
urn:nbn:se:uu:diva-188940 (URN)10.1109/Culture-Computing.2011.36 (DOI)978-1-4577-1593-8 (ISBN)
Conference
2nd International Conference on Culture and Computing
Funder
FAS, Swedish Council for Working Life and Social Research
Available from: 2011-12-15 Created: 2012-12-21 Last updated: 2018-01-11Bibliographically approved
Löfström, A. (2011). "Det är ett verktyg vi ska arbeta med": En studie av arbetet med Vision 2030 och Tillsammansmodulerna, delrapport 2. Uppsala: Nationellt IT-användarcentrum (NITA)
Open this publication in new window or tab >>"Det är ett verktyg vi ska arbeta med": En studie av arbetet med Vision 2030 och Tillsammansmodulerna, delrapport 2
2011 (Swedish)Report (Other (popular science, discussion, etc.))
Abstract [sv]

Denna rapport är skriven i en populärvetenskaplig form. Syftet med den är att återkoppla forskningsresultat på ett lättillgängligt sätt till berörda personer i forskningsfältet. Forskningsprocessen har följt vetenskapliga krav och vetenskaplig etik.

Place, publisher, year, edition, pages
Uppsala: Nationellt IT-användarcentrum (NITA), 2011. p. 19
Keywords
Intranät, Ledningsstrategi
National Category
Human Computer Interaction Human Aspects of ICT
Identifiers
urn:nbn:se:uu:diva-188955 (URN)
Funder
FAS, Swedish Council for Working Life and Social Research
Available from: 2013-01-17 Created: 2012-12-21 Last updated: 2018-01-11Bibliographically approved
Löfström, A. (2011). Intranet use as a leadership strategy. (Licentiate dissertation). Uppsala University
Open this publication in new window or tab >>Intranet use as a leadership strategy
2011 (English)Licentiate thesis, monograph (Other academic)
Abstract [en]

This thesis presents results from an investigation of a virtual leadership strategy, which is utilised in the city of Stockholm. The Intranet is used as a strategic tool to implement a steering document in a similar way among all employees in the organisation. In this frame, features like sensemakings of the distributed information, influences of experienced lifeworlds, circumstances at local workplaces, cultural aspects and technological issues are explored.

The investigation is fully qualitative. Interviews have been processed, recorded and transcribed. A survey with open and unstructured questions has broadened empirical results.

The aim is to explore opinions towards and driving forces behind taking part of an Intranet based leader strategy and to investigate what circumstances at local workplaces affect the potential success of such a leader strategy.

A new interpretation of Geert Hofstede’s work is suggested in future works. This is framed in a cultural model.

Place, publisher, year, edition, pages
Uppsala University, 2011
Series
Information technology licentiate theses: Licentiate theses from the Department of Information Technology, ISSN 1404-5117 ; 2011-006
National Category
Human Computer Interaction
Research subject
Computer Science with specialization in Human-Computer Interaction
Identifiers
urn:nbn:se:uu:diva-162626 (URN)
Supervisors
Available from: 2011-12-09 Created: 2011-12-02 Last updated: 2018-01-12Bibliographically approved
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