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Current Challenges for UX Evaluation of Human-Robot Interaction
University of Skövde, School of Informatics. (Interaction Lab)ORCID-id: 0000-0003-0946-7531
University of Skövde, School of Informatics. (Interaction Lab)ORCID-id: 0000-0003-0159-9628
2016 (Engelska)Ingår i: Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future / [ed] Christopher Schlick and Stefan Trzcieliński, Switzerland: Springer, 2016, s. 267-277Kapitel i bok, del av antologi (Refereegranskat)
Abstract [en]

The development of socially interactive robots is expected to have an increasing importance in everyday life for a growing number of people. For social robots to provide long-term added value to people’s lives, it is of major importance to stress the need for developing a positive user experience (UX). The human-centered view emphasizes various aspects including acceptance, usability,  and credibility, as they emerge in the interaction between humans and robots. In current human-robot interaction (HRI) research, UX is reckoned to be important, but is often taken for granted. However, a positive user experience does not appear by itself but has to be systematically designed and evaluated. In this paper, we focus on the role and relevance of UX in HRI and present three challenges related to the evaluation of UX in interaction with robots, addressing the need for interdisciplinary research in order to achieve long-term success of socially interactive robots.

Ort, förlag, år, upplaga, sidor
Switzerland: Springer, 2016. s. 267-277
Serie
Advances in Intelligent Systems and Computing, ISSN 2194-5357
Nyckelord [en]
Human-robot interaction, User experience, Evaluation methods, Hedonic qualities, Pragmatic qualities, Human-computer interaction
Nationell ämneskategori
Interaktionsteknik
Identifikatorer
URN: urn:nbn:se:uu:diva-333596DOI: 10.1007/978-3-319-41697-7_24Scopus ID: 2-s2.0-84986265062ISBN: 978-3-319-41696-0 (tryckt)OAI: oai:DiVA.org:uu-333596DiVA, id: diva2:1157242
Projekt
SIDUS-projektet AIR (Action and intention recognition in human interaction with autonomous systems)Tillgänglig från: 2017-11-15 Skapad: 2017-11-15 Senast uppdaterad: 2017-11-15

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Lindblom, JessicaAndreasson, Rebecca
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