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Kommunikation mellan medarbetare: En handlingsplan för iDeal of Sweden
iDeal of Sweden.
iDeal of Sweden.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Communication between employees : An action plan for iDeal of Sweden (English)
Abstract [sv]

I dagens samhälle utsätts vi för en stor mängd information via bland annat e-post, internet och sociala medier vilket påverkar vårt sätt att kommunicera med varandra. Den digitala revolutionen har utvecklat företagen och dess arbetsuppgifter och roller. I takt med att företagen blir mer digitala visar undersökningar att medarbetarna upplever arbetet mer stressigt och att informationsmängden ökar. I den här rapporten har kommunikationen undersökts mellan medarbetare på iDeal of Sweden där kommunikationen i första hand sker via Skype. Genom intervjuer och observationer har studenterna kartlagt den rådande kommunikationen. Syftet är att hitta de bakomliggande orsakerna för att företaget ska kunna förbättra kommunikationen samt överlämna en handlingsplan kring detta.

Abstract [en]

In today's society, we are exposed to a large amount of information via e-mail, internet and social media, which affects our way of communicating with each other. The digital revolution has developed the companies and their duties and roles. As companies become more digital, surveys show that employees experience the work more stressfully and increase the amount of information. In this report, communication has been investigated between employees at iDeal of Sweden, where communication is primarily via Skype. Through interviews and observations, the students have mapped the current communication. The purpose is to find the underlying reasons for the company to improve communication and submit an action plan around this.

Place, publisher, year, edition, pages
2018. , p. 39
Series
TVE-LKF ; 18 032
Keywords [en]
Communication, group dynamics, leadership, Total quality management
Keywords [sv]
Kommunikation, gruppdynamik, ledarskap, kvalitetsledning
National Category
Communication Studies
Identifiers
URN: urn:nbn:se:uu:diva-360622OAI: oai:DiVA.org:uu-360622DiVA, id: diva2:1248597
Educational program
Bachelor Programme in Leadership - Quality Management - Improvement
Supervisors
Examiners
Available from: 2018-09-18 Created: 2018-09-17 Last updated: 2018-09-18Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf