Logo: to the web site of Uppsala University

uu.sePublications from Uppsala University
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Digital Transformation of the Manufacturing Industry: Metamorphic Changes and Value Creation in the Industrial Network
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Civil and Industrial Engineering, Industrial Engineering and Management. Department of Business and Economics, University of Gävle.ORCID iD: 0000-0001-5517-6394
2021 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The Industry 4.0 trend poses many challenges for the manufacturing industry and societies generally. The trend presents new challenges and opportunities related to industrial competitiveness and sustainability, as industrial firms adopt digital technologies to change how they interact and exchange data across their industrial network.  The introduction of digital technologies is resulting in a complex technological and organizational structural change process called digital transformation, which sees interfirm interactions, capabilities and identities changed across the industrial network. The digital transformation change process has remained relatively ill-defined, as most industries are yet to show the full potential of successful digital transformation. Firms within the manufacturing industry still have difficulties grasping the impact and costs of Industry 4.0 and of the digital transformation process. The prevailing assumption in the literature is that industries will achieve value creation simply by engaging with digital technologies, either in higher revenues, profitability or both if they are successful. The change process affects all aspects of industrial network, from the single product functionality and production process efficiency to interfirm business interactions, thus affecting in many regards value creation in the industrial network. By employing an Industrial Marketing and Purchasing approach, the dissertation analyzes the issues of interaction, change and value creation in the resource context of two large industrial networks undergoing complex digital transformations. This article dissertation will present four qualitative studies of two large manufacturing industrial network undergoing complex digital transformations with the interaction approach. This dissertation presents several findings and contributions specific to the digital transformation change process, including the presence of metamorphic irreversible and interactive changes challenging the status quo of interactions and value creation in the resource context, creating conflicts, controversies, and friction effects. It also underscores the importance of organizational elements of organizations for the digital transformation, and how a unique combination of changes across the resource context, from new roles to new ways of working allow the industrial network to create value beyond simple technological incremental innovations. The dissertation presents a theory of metamorphic change in the industrial network, to describe complex change processes like the digital transformation. 

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2021. , p. 124
Series
Digital Comprehensive Summaries of Uppsala Dissertations from the Faculty of Science and Technology, ISSN 1651-6214 ; 2058
Keywords [en]
Industrial Networks, Industrial Marketing and Purchasing, Resource Interaction, Digital Transformation, Industry 4.0
National Category
Business Administration
Research subject
Engineering Science with specialization in industrial engineering and management
Identifiers
URN: urn:nbn:se:uu:diva-450154ISBN: 978-91-513-1258-3 (print)OAI: oai:DiVA.org:uu-450154DiVA, id: diva2:1584539
Public defence
2021-10-01, Polhemsalen, 10134, Ångströmslaboratoriet, Uppsala, 13:00 (English)
Opponent
Supervisors
Funder
Knowledge Foundation, 20150221Available from: 2021-09-09 Created: 2021-08-12 Last updated: 2021-09-22
List of papers
1. Interaction through boundary objects: controversy and friction within digitalization
Open this publication in new window or tab >>Interaction through boundary objects: controversy and friction within digitalization
2019 (English)In: Marketing Intelligence & Planning, ISSN 0263-4503, E-ISSN 1758-8049, Vol. 37, no 1, p. 111-124Article in journal (Refereed) Published
Abstract [en]

Purpose The purpose of this paper is to analyze friction and controversies with interaction processes and their effects on forming new resource interfaces, through the lens of boundary objects. Design/methodology/approach The empirical setting consists of two organizations that are trying to enhance their competitive advantage through digitalization. During the process of data collection four different boundary objects were identified. The study illustrates how these boundary objects were characterized in terms of their modularity, standardization, abstractness and tangibility. This paper provides an analysis of how respondents perceived that the development of these boundary objects affected the creation of novel resource interfaces, and the resulting friction and controversy between new and old structures. Findings The study concludes that within a producer-user setting a focal boundary object will take on tangible and standardized properties, and the interaction process will expose friction in terms of both power struggles and resource incompatibilities. On the other hand, a boundary object's modularity gives the actors central to the interaction room to maneuver and avoid resource incompatibilities and the development setting will hence be characterized by controversies. Originality/value The analysis indicates that the way individuals perceive boundary objects is central to interaction processes, answering calls for studies that investigate the role of objects within subject-to-object interaction.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2019
Keywords
Boundary object, Digitalization, Industrial marketing, Industry 4.0, Manufacturing industry, Resource interaction
National Category
Business Administration
Research subject
Engineering Science with specialization in industrial engineering and management
Identifiers
urn:nbn:se:uu:diva-450025 (URN)10.1108/MIP-04-2018-0135 (DOI)000456682900008 ()
Available from: 2021-08-09 Created: 2021-08-09 Last updated: 2021-12-01Bibliographically approved
2. Opportunities and Limitations for Value Creation from Digital Transformation
Open this publication in new window or tab >>Opportunities and Limitations for Value Creation from Digital Transformation
(English)In: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062Article in journal (Other academic) Submitted
Place, publisher, year, edition, pages
Elsevier
Keywords
Digital Transformation, Industrial Marketing and Purchasing, Resource Interactions, Value Creation, IoT
National Category
Business Administration
Research subject
Engineering Science with specialization in industrial engineering and management
Identifiers
urn:nbn:se:uu:diva-450083 (URN)
Funder
Knowledge Foundation, 20150221
Available from: 2021-08-11 Created: 2021-08-11 Last updated: 2021-08-13
3. Friction and digital transformation in the industrial network
Open this publication in new window or tab >>Friction and digital transformation in the industrial network
(English)In: Journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189Article in journal (Other academic) Submitted
Abstract [en]

P

Place, publisher, year, edition, pages
Emerald Group Publishing Limited
Keywords
Digital Transformation, Industrial Marketing and Purchasing, Resource Interaction, Friction, IoT
National Category
Business Administration
Research subject
Engineering Science with specialization in industrial engineering and management
Identifiers
urn:nbn:se:uu:diva-450058 (URN)
Available from: 2021-08-10 Created: 2021-08-10 Last updated: 2021-08-13
4. Digitalization efforts in liminal space: inter-organizational challenges
Open this publication in new window or tab >>Digitalization efforts in liminal space: inter-organizational challenges
2020 (English)In: Journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189, Vol. 35, no 1, p. 150-158Article in journal (Refereed) Published
Abstract [en]

Purpose: The purpose of this paper is to analyze the benefits and drawbacks that strategically imposed liminality inflicts upon inter-organizational digitalization efforts within the different phases of its utilization.

Design/methodology/approach: This study empirically examines digitalization in a large multinational manufacturing company, Sandvik Machining Solutions, using data that were collected through interviews and a qualitative research design.

Findings: This study shows that a liminal space separated from the structures in which one is supposed to inflict changes increases the risk of developing an incompatible system that will be rejected in the incorporation phase. An inter-organizational perspective on liminality thus contributes to our understanding of the benefits and drawbacks that liminal space can pose for the organizations involved.

Practical implications: The study suggests that, in the separation phase, driving change processes by creating liminal spaces could be a way to loosen up rigid resource structures and circumvent network over-embeddedness. Finding the right amount of freedom, ambiguity and community within the liminal space is, however, essential for the transition of information as well as the incorporation of the imposed changes.

Originality/value: Introducing an inter-organizational perspective on liminality contributes to our understanding of the stress that liminal space can place on individuals as well as the individual organization.

Place, publisher, year, edition, pages
Emerald, 2020
Keywords
Liminality, Digitalization, Innovation, Relationships, Change in networks
National Category
Business Administration
Identifiers
urn:nbn:se:uu:diva-403244 (URN)10.1108/JBIM-12-2018-0392 (DOI)000506090200010 ()
Available from: 2020-01-28 Created: 2020-01-28 Last updated: 2021-08-23Bibliographically approved

Open Access in DiVA

UUThesis_V-Fremont-2021(1330 kB)7137 downloads
File information
File name FULLTEXT02.pdfFile size 1330 kBChecksum SHA-512
55f182424b8fbdb7f6a321f1f3f10a2c160fc552ea56d9b4b38c9c02eb4828034ea493fb678920b7ce12a05858902db6cf6544bd87b3d841a3bee67529f35638
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Fremont, Vincent
By organisation
Industrial Engineering and Management
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 7143 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 1963 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf