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Experiences of Extensive User Involvement through Vision Seminars in a Large IT Project
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computing Education Research. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3.ORCID iD: 0000-0001-7472-2215
Reykjavik University Department of Computer Science, , Menntavegur 1, 102 Reykjavik, Iceland.
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.ORCID iD: 0000-0003-2534-4937
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division Vi3.ORCID iD: 0000-0002-8196-1289
2023 (English)In: Interacting with computers, ISSN 0953-5438, E-ISSN 1873-7951, Vol. 35, no 4, p. 543-552Article in journal (Refereed) Published
Abstract [en]

As the complexity of IT systems increases, the demand for methods taking the whole work situation into account grows. The Vision Seminar (VS) process addresses the future usage of technologies in complex digital work environments. This paper describes the experiences of conducting the VS process in the context of a large IT project to improve study-administrative work. The participants and stakeholders' experiences of participating in VS workshops were studied as the effect the participants and stakeholders believed the vision might have. Data were gathered through interviews and a survey. The participants were confident that the time spent on workshops was worthwhile and that achieving the future described in the resulting vision was feasible. The stakeholders perceived the VS process as rigorous. They were happily surprised by the positive spirit and engagement displayed by the participants. The utility of the resulting vision not being obvious was the most notable weakness mentioned.

Place, publisher, year, edition, pages
Oxford University Press, 2023. Vol. 35, no 4, p. 543-552
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:uu:diva-515136DOI: 10.1093/iwc/iwad046ISI: 001072914900001OAI: oai:DiVA.org:uu-515136DiVA, id: diva2:1807597
Available from: 2023-10-27 Created: 2023-10-27 Last updated: 2024-02-20Bibliographically approved

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Cajander, ÅsaLind, ThomasStadin, Magdalena

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