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Perceived Religious Discrimination in Healthcare: A Qualitative Study of Formal Complaints
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Women's and Children's Health, International Maternal and Reproductive Health and Migration. Åbo Akademi.ORCID iD: 0000-0002-5385-5550
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Women's and Children's Health, International Maternal and Reproductive Health and Migration.
Malmö University.ORCID iD: 0000-0002-2620-7152
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Women's and Children's Health, International Maternal and Reproductive Health and Migration.ORCID iD: 0000-0002-2900-2849
2024 (English)In: Culture, Spirituality and Religious Literacy in Healthcare: Nordic Perspectives / [ed] Daniel Enstedt; Lisen Dellenborg, Abingdon; New York: Routledge, 2024, p. 90-107Chapter in book (Refereed)
Abstract [en]

Swedish healthcare providers must comply with the Patient Act's principles of equal and accessible care and account for patients’ religious backgrounds by offering culturally sensitive care. This chapter explores what characterizes patients’ and their relatives’ expectations in healthcare encounters perceived as religiously discriminatory in the diverse Swedish healthcare system. It analyses perceived religious discrimination in healthcare through the interpretative phenomenological analysis of complaints submitted to the Equality Ombudsman in Sweden from 2012 to 2021, which registered 92 complaints as religious discrimination in healthcare, 66 of which were included in this study's analytical sample. The complaints addressed unfulfilled expectations related to cultural and religious literacy, equal treatment in relation to religious symbols or medical records, affirmative action in medical treatment that takes beliefs into account, and a secular environment that forbids religious symbols in healthcare encounters. One-third of the complaints were submitted by Muslims or individuals presumed to be Muslim. Several complaints concerned healthcare providers’ reactions to patients wearing hijabs or other ethnic or religious attributes. The study indicates that healthcare providers face difficulties in conforming to the partially contradictory ideals of equal treatment and cultural sensitivity, whose relation to religious diversity has not yet been clearly defined.

Place, publisher, year, edition, pages
Abingdon; New York: Routledge, 2024. p. 90-107
Series
Routledge Advances in the Medical Humanities
Keywords [en]
discrimination, religion, Sweden, healthcare
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology) Religious Studies Health Care Service and Management, Health Policy and Services and Health Economy
Research subject
Sociology of Religion; Sociology; International Health
Identifiers
URN: urn:nbn:se:uu:diva-517164DOI: 10.4324/9781003450573-7ISBN: 9781003450573 (electronic)ISBN: 9781032320540 (print)ISBN: 9781032585536 (print)OAI: oai:DiVA.org:uu-517164DiVA, id: diva2:1816889
Funder
Swedish Research Council, 2018-03365Available from: 2023-12-04 Created: 2023-12-04 Last updated: 2023-12-04Bibliographically approved

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Eriksson, LiseDudas, VictorEssén, Birgitta

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Eriksson, LiseDudas, VictorCarlbom, AjeEssén, Birgitta
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International Maternal and Reproductive Health and Migration
Sociology (excluding Social Work, Social Psychology and Social Anthropology)Religious StudiesHealth Care Service and Management, Health Policy and Services and Health Economy

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