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Security and Privacy of Online Record Access: A Survey of Adolescents’ Views and Experiences in Sweden
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Women's and Children's Health, Participatory eHealth and Health Data Research Group. Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Women's and Children's Health, Healthcare Sciences and e-Health.ORCID iD: 0000-0003-2835-0259
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Women's and Children's Health, Participatory eHealth and Health Data Research Group.ORCID iD: 0000-0002-0205-1165
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology.ORCID iD: 0000-0001-7472-2215
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2024 (English)In: Journal of Adolescent Health, ISSN 1054-139X, E-ISSN 1879-1972, Vol. 75, no 5, p. 730-736Article in journal (Refereed) Published
Abstract [en]

Purpose: Ensuring security of online health records and patients’ perceptions of security are concerns in adolescent healthcare. Little is known about adolescents’ perceptions about healthcare’s ability to protect online health records. This article explores adolescents’ perspectives on security and privacy of their online health records, potential differences based on gender and health, attitudes to sharing information, and perceptions of what constitutes sensitive information.

Methods: This study included a subset of items from a national online patient survey conducted in Sweden (January-February 2022), focusing on respondents aged 15–19 years. Gender and health status differences were calculated using the Kruskal-Wallis test.

Results: Of 218 adolescent respondents (77.1% female), a minority had security and privacy concerns. A notable proportion (41.3%) wished to control who could see their records, and those who reported better perceived health were more likely to want to manage access to their electronic health record (H = 13.569, p = .009). Most had not experienced unauthorized access to their records (75.2%) and had never shared health information on other online applications (85.8%). More than half (56.0%) perceived some information as sensitive, where mental health was the most common (76.0%). Most felt that reading their notes improved their trust for their healthcare professional (65.6%) and supported better communication with healthcare professionals (66.5%).

Discussion: In this national survey, adolescents generally reported few concerns about patient portals. Findings emphasize the need for security and privacy protection and to empower adolescents with greater control over access to their health information housed in electronic health record systems.

Place, publisher, year, edition, pages
Elsevier, 2024. Vol. 75, no 5, p. 730-736
Keywords [en]
Adolescents, Adolescent health, Security, Privacy, Patient accessible electronic health record (PAEHR), Electronic health record (EHR), Usability, Patient portal, National survey, eHealth
National Category
Other Health Sciences
Research subject
Medical Informatics
Identifiers
URN: urn:nbn:se:uu:diva-522954DOI: 10.1016/j.jadohealth.2023.12.027ISI: 001335998400001OAI: oai:DiVA.org:uu-522954DiVA, id: diva2:1837160
Projects
NORDeHEALTH
Funder
NordForsk, 100477Available from: 2024-02-13 Created: 2024-02-13 Last updated: 2025-01-09Bibliographically approved
In thesis
1. A growing concern: Online access to minors’ health records
Open this publication in new window or tab >>A growing concern: Online access to minors’ health records
2025 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Healthcare worldwide is undergoing a transition where patients are increasingly granted access to their electronic health records (EHRs). However, online record access (ORA) for vulnerable groups like children and adolescents remains a topic of active debate. Minors’ experiences of patient-accessible electronic health records (PAEHRs) and related ethical questions remain underexplored.

The thesis aim was to explore stakeholder experiences of online access to minors’ EHRs, through six papers: 1) a case study comparing minors’ and guardian use of PAEHRs in Sweden and Finland and the use of country-specific access control practices; 2) a literature review summarising knowledge about stakeholder views and experiences on ORA for minors and parents; 3-4) two survey studies examining Swedish adolescents’ reasons for reading EHRs, utility, the link between use frequency and encouragement, as well as views on EHR security and privacy, attitudes toward information-sharing, and definitions of sensitive information; and 5-6) two mixed-methods studies exploring the views, awareness and benefits and risks with respect to ORA regulations among Swedish adolescents with serious health issues, their parents, and paediatric oncology HCPs. Findings were analysed using a framework of biomedical ethical principles.

Adolescents in Finland, who receive ORA earlier, showed higher PAEHR use than their Swedish counterparts. In Sweden, few applications for extended access were found. Most prior work was US-based that left minors’ experiences, especially beyond chronic illness, largely underexplored. Swedish adolescent portal users viewed information as useful and higher use was related to HCP encouragement. Although security was rated highly, many wished to manage who could access their EHRs. Mental healthcare was the most cited as sensitive. Adolescents with serious health issues, their parents, and oncology HCPs criticised the current gap in ORA during adolescence. Parents were concerned about early adolescent ORA, while HCPs worried about the impact of parental ORA on EHR quality, and lacked knowledge of access extension.

In conclusion, while ORA showed potential for engaging adolescents in their care early and facilitating parental support, risks remain for EHR quality. Education and dialogue among stakeholders, along with addressing HCP concerns, are essential efforts to make ORA an effective tool for enhancing adolescent health outcomes.

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2025. p. 100
Series
Digital Comprehensive Summaries of Uppsala Dissertations from the Faculty of Medicine, ISSN 1651-6206 ; 2107
Keywords
Online record access, open notes, patient experiences, adolescents, parents, healthcare professionals, paediatrics, oncology, survey, mixed-methods, scoping review
National Category
Health Sciences
Research subject
Medical Science
Identifiers
urn:nbn:se:uu:diva-542493 (URN)978-91-513-2308-4 (ISBN)
Public defence
2025-01-17, Humanistiska teatern, Engelska Parken, Thunbergsvägen 3C, Uppsala, 13:15 (English)
Opponent
Supervisors
Projects
NORDeHEALTH
Funder
NordForsk, 100477Forte, Swedish Research Council for Health, Working Life and Welfare, 2020-01229
Available from: 2024-12-12 Created: 2024-11-19 Last updated: 2024-12-12

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Publisher's full texthttps://www.sciencedirect.com/science/article/pii/S1054139X24000089

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Hagström, JosefinBlease, CharlotteCajander, ÅsaHägglund, Maria

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