Usually the aim with knowledge management is to increase the profit, through capturing, storing, sharing, and utilising knowledge in an innovative way. Can knowledge management be of use in organisations as schools, where profit is of no interest? This article discusses the need for knowledge management from the perspectives of students, teachers and parents. In a case study master students in computer science developed knowledge-based systems for schools. These systems can be classified as support for (1) students’ learning, (2) students and teachers regarding well being, (3) teachers’ decision making. The conclusion is that intelligent systems, such as knowledge-based systems, could be used in schools, facilitating the knowledge management within the organisation.
2005. 403-409 p.