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Brister i patientsäkerhet: Till Patientnämnden inkomna ärenden under 2015 En kvalitativ analys av patientens upplevelse
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Introduction: Patient safety is a well-established term and the Patient Safety Act was established in 2010 to improve practice requirements. Numerous injuries that could have been avoided still occur in Swedish hospitals despite these efforts. Objectives: We examined what incidents patients have experienced that has breached against patient safety, that has been reported to the Patients´ Advisory Committee during 2015. Methods: We used an empirical qualitative method. The incidents reported in regards to Akademiska Sjukhuset and Enköpings Lasarett under 2015 were analyzed. Data was structured according to a qualitative content analysis based on the Patient Safety Act’s definition of a patient injuries. Results: The content analysis created 13 sub-categories; Problems with referrals, Poor planning, Poor examination, Poor routines, Poor nursing, Poor handling of medication, Poor release of patients, Neglect in regards to appointment and/or lack of space, Poor treatment, Care damage, Lack of information, Careless handling of personal details and Inaccurate treatment.These sub-categories showed a wide range of situations which caused patients to contact the Patient’s Advisory Committee. Conclusion: Patients have experienced and reported flaws in the health care system which have posed a threat to patient safety within all areas of Akademiska Sjukhuset and Enköpings Lasarett. The sub-categories which distinguished the most are; Care damage, Poor examination and Neglect in regards to appointment and/or lack of space.

Place, publisher, year, edition, pages
2017. , 22 p.
Keyword [en]
patient safety, care damadge, work environment
Keyword [sv]
patientsäkerhet, vårdskada, arbetsmiljö
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-312224OAI: oai:DiVA.org:uu-312224DiVA: diva2:1062719
Educational program
Registered Nurse Programme
Supervisors
Examiners
Available from: 2017-01-09 Created: 2017-01-08 Last updated: 2017-01-09Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf