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Exploring enablers of innovative quality development in public administration
Mittuniversitetet, Avdelningen för kvalitetsteknik, maskinteknik och matematik.ORCID iD: 0000-0002-7409-8966
Chalmers University.
2017 (English)Article in journal (Refereed) Accepted
Abstract [en]

 

Today’s public administration is facing a wide range of challenges. This situation requires an ability to change and innovate. However, difficulties in the implementation of innovations have been seen as the cause of many administrations’ inability to achieve the intended benefits of innovations. The aim with this study is therefore to empirically determine which - out of a wide range of enabling factors for innovations - may be the most important for the specific process step of moving from ideas to implementation of innovations in a public administration context, and furthermore, to identify possible additional enablers for this specific process step.

 

Design

 

This study is a qualitative study based on semi-structured interviews with city officials in four cities on four continents.

 

Findings

 

The study identifies five key enablers for transforming ideas into implemented innovations in public administration: a) A committed and hands-on leadership, b) internal as well as external networking, c) innovation processes over time alternately organized as a separate project, and as part of the standard operating procedures, d) a system understanding including an understanding of how the parts contribute to a shared vision and e) communication of achieved, tangible, short-term results. Three of these enablers are previously identified as overall enablers for innovation and two complement previously identified enablers.

 

Originality

 

The article identifies enabling factors for the specific step of going from idea generation to implementation of innovations in a public sector context. The article also reviews enabling factors from real experiences. Much of the former literature is conceptual. The article analyses an area in which there is a general lack of empirical research. 

Place, publisher, year, edition, pages
2017.
Keyword [en]
innovation, innovation implementation, quality management, change management, public administration
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-319762OAI: oai:DiVA.org:uu-319762DiVA: diva2:1087683
Available from: 2017-03-29 Created: 2017-04-09

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • text
  • asciidoc
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