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Doing, Using, Interacting - Towards a New Understanding of Tourism Innovation Processes
Mittuniversitetet, Avdelningen för turismvetenskap och geografi.ORCID iD: 0000-0002-0720-8037
2017 (English)In: Driving tourism through creative destinations and activities / [ed] A. Kiralova, IGI Global , 2017Chapter in book (Refereed)
Abstract [en]

Innovation is a critical factor for long-term economic development, also in tourism. Based on two commonly referred to modes of innovation (Jensen et al., 2007), that is, two types of innovation processes: Science, Technology and Innovation (STI) and Doing, Using and Interacting (DUI), this chapter examines the processes that lead to new products and services in a tourism context. Based on this, DUI seems to capture the essence of innovation in tourism enterprises better than STI, as it acknowledges the intrinsic nature of services and the typical size and working modes of touristic actors. The case study of Icehotel furthermore, illustrates how working in partnerships and in close cooperation with customers enhances the advantages of the DUI model. The handling of externally induced events and difficulties and the critical partnerships are better understood through the DUI than the STI lens. The DUI-framework leads to a more correct picture of tourism innovation, and could also provide a better guidance for policy processes in the field. 

Place, publisher, year, edition, pages
IGI Global , 2017.
Keywords [en]
Innovation Process, Innovation Management, Tourism Innovation, Modes of Innovation, Doing Using Interacting-Mode, DUI, Knowledge, Networks, Customer-driven Innovation, Open Innovation, Icehotel
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:uu:diva-327330DOI: 10.4018/978-1-5225-2016-0.ch008ISBN: 9781522520160 (print)ISBN: 9781522520177 (electronic)OAI: oai:DiVA.org:uu-327330DiVA, id: diva2:1130366
Available from: 2017-08-09 Created: 2017-08-09 Last updated: 2017-08-09Bibliographically approved
In thesis
1. Relational Destination Development: Case Studies on the Significance of Tourism Networks
Open this publication in new window or tab >>Relational Destination Development: Case Studies on the Significance of Tourism Networks
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Destination development has become a key issue in local and regional development. In particular, many governments recognize the industry's potential for fostering economic growth and development. The tourist destination is often conceptualized as a complex network with several levels of interaction – both networks of actors within the destination, but also networks linking it to its surrounding environment with potential and actual customers, other destinations, government bodies and so on. It is hence the assumption here that we cannot fully understand destination development in a particular community unless we have a good understanding of how the key stakeholders interact.

By applying different network approaches that are based upon and united by a relational economic geography perspective to the study of destination development, we can widen our understanding of why some destinations struggle to survive and often decline, others maintain a threshold of success as tourist visiting areas, whereas there are still others, which exhibit a high level of competitiveness with local entrepreneurial milieus characterized by growth and long-term development.

More generally, this thesis deals with a traditional core issue in economic geography, i.e., to explain what it is that makes a place or region characterized by growth and development. This thesis explores this issue, and expands our knowledge on the links between various types of network structures and growth in a destination context, as demonstrated by case studies of two successful tourism areas. These studies of the Swedish mountain resort of Åre, and of Icehotel in northern Sweden, explore relational destination development and the significance of tourism networks.

Place, publisher, year, edition, pages
Uppsala: Department of Social and Economic Geography, 2017. p. 107
Series
Geographica, ISSN 0431-2023 ; 17
Keywords
economic geography, tourism geography, local development, destination, tourism, networks, social capital, destination governance, clusters, tourism innovation, evolution, Åre Sweden, Icehotel
National Category
Human Geography
Identifiers
urn:nbn:se:uu:diva-327333 (URN)978-91-506-2648-3 (ISBN)
Public defence
2017-09-22, Auditorium Minus, Museum Gustavianum, Akademig. 3, Uppsala, 10:00 (Swedish)
Opponent
Supervisors
Available from: 2017-08-31 Created: 2017-08-09 Last updated: 2017-08-31

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Nordin, Sara

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