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User Experience of Conveying Emotions by Touch
Högskolan i Skövde, Institutionen för informationsteknologi.ORCID iD: 0000-0002-7554-2301
Högskolan i Skövde, Institutionen för informationsteknologi.ORCID iD: 0000-0003-0159-9628
Högskolan i Skövde, Institutionen för informationsteknologi.ORCID iD: 0000-0002-6568-9342
Högskolan i Skövde, Institutionen för informationsteknologi.ORCID iD: 0000-0003-0159-9628
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2017 (English)In: Proceedings of the 26th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN), IEEE , 2017, p. 1240-1247Conference paper, Published paper (Refereed)
Abstract [en]

In the present study, 64 users were asked to convey eight distinct emotion to a humanoid Nao robot via touch, and were then asked to evaluate their experiences of performing that task. Large differences between emotions were revealed. Users perceived conveying of positive/pro-social emotions as significantly easier than negative emotions, with love and disgust as the two extremes. When asked whether they would act differently towards a human, compared to the robot, the users’ replies varied. A content analysis of interviews revealed a generally positive user experience (UX) while interacting with the robot, but users also found the task challenging in several ways. Three major themes with impact on the UX emerged; responsiveness, robustness, and trickiness. The results are discussed in relation to a study of human-human affective tactile interaction, with implications for human-robot interaction (HRI) and design of social and affective robotics in particular. 

Place, publisher, year, edition, pages
IEEE , 2017. p. 1240-1247
National Category
Robotics
Research subject
Interaction Lab (ILAB)
Identifiers
URN: urn:nbn:se:uu:diva-333578ISBN: 978-1-5386-3517-9 (electronic)OAI: oai:DiVA.org:uu-333578DiVA, id: diva2:1157218
Conference
IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN) Lisbon, Portugal, Aug 28 - Sept 1, 2017
Projects
Design, Textil och hållbar Utveckling (VGR)
Funder
Region Västra GötalandAvailable from: 2017-11-15 Created: 2017-11-15 Last updated: 2017-11-15Bibliographically approved

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Andreasson, Rebecca

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Alenljung, BeatriceAndreasson, RebeccaBilling, Erik A.Lindblom, Jessica
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