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Current Challenges for UX Evaluation of Human-Robot Interaction
University of Skövde, School of Informatics. (Interaction Lab)ORCID iD: 0000-0003-0946-7531
University of Skövde, School of Informatics. (Interaction Lab)ORCID iD: 0000-0003-0159-9628
2016 (English)In: Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future / [ed] Christopher Schlick and Stefan Trzcieliński, Switzerland: Springer, 2016, 267-277 p.Chapter in book (Refereed)
Abstract [en]

The development of socially interactive robots is expected to have an increasing importance in everyday life for a growing number of people. For social robots to provide long-term added value to people’s lives, it is of major importance to stress the need for developing a positive user experience (UX). The human-centered view emphasizes various aspects including acceptance, usability,  and credibility, as they emerge in the interaction between humans and robots. In current human-robot interaction (HRI) research, UX is reckoned to be important, but is often taken for granted. However, a positive user experience does not appear by itself but has to be systematically designed and evaluated. In this paper, we focus on the role and relevance of UX in HRI and present three challenges related to the evaluation of UX in interaction with robots, addressing the need for interdisciplinary research in order to achieve long-term success of socially interactive robots.

Place, publisher, year, edition, pages
Switzerland: Springer, 2016. 267-277 p.
Series
Advances in Intelligent Systems and Computing, ISSN 2194-5357
Keyword [en]
Human-robot interaction, User experience, Evaluation methods, Hedonic qualities, Pragmatic qualities, Human-computer interaction
National Category
Interaction Technologies
Identifiers
URN: urn:nbn:se:uu:diva-333596DOI: 10.1007/978-3-319-41697-7_24Scopus ID: 2-s2.0-84986265062ISBN: 978-3-319-41696-0 (print)OAI: oai:DiVA.org:uu-333596DiVA: diva2:1157242
Projects
SIDUS-projektet AIR (Action and intention recognition in human interaction with autonomous systems)
Available from: 2017-11-15 Created: 2017-11-15 Last updated: 2017-11-15

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Lindblom, JessicaAndreasson, Rebecca
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CiteExportLink to record
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