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Ärenden inkomna till patientnämnden som berör vårdskador på ett universitetssjukhus i en region i Sverige
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The patient advisory committee receives cases each year in which patients and relatives submit complaints and comments on their medical care. The committee is responsible for acting as an independent party between caregivers and caregivers. From an improvement perspective, all comments and complaints are important for better patient safety work and towards reducing the risk of healthcare injuries. 

The purpose of the study was to investigate the proportion of cases received by the patient advisory committee in respect of a healthcare injury, as well as who is reporting a healthcare injury and what action it causes. The study could be used to improve work on healthcare injuries and increase patient safety. 

The study is retrospective and explorative with quantitative descriptive design. Altogether, 809 anonymous cases from a patient advisory committee in central Sweden were obtained. The cases were examined with a template to investigate whether it was a health injury or not.

Of 809 cases examined, 252 cases were health injuries. The most common patient injury was incorrect treatment/wrong diagnosis and women reported injury more often than men. The most common age span was 60–69 years and the most common was that the patient herself reported a health care injury. After contact with the patient advisory committee, the most common action was that the notifier received an opinion from the healthcare provider.

Of all cases admitted to this patient advisory committee in central Sweden during 2016, patient injuries accounted for 31% of all cases. Each case is an important part of quality work to improve patient safety. All injuries related to health care causes unnecessary suffering for the patient and it is therefore important to work to prevent these kind of injuries. 

Place, publisher, year, edition, pages
2018. , p. 35
Keywords [sv]
patientnämnd, patientsäkerhet, vårdskada, patientskada
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-339287OAI: oai:DiVA.org:uu-339287DiVA, id: diva2:1175357
External cooperation
Patientnämnden Uppsala
Educational program
Registered Nurse Programme
Supervisors
Examiners
Available from: 2018-01-18 Created: 2018-01-17 Last updated: 2018-01-18Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
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Output format
  • html
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  • asciidoc
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