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Design thinking for the implementation of innovations in the healthcare sector
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2018 (English)In: DESIGN THINKING FOR THE IMPLEMENTATION OF INNOVATIONS IN THE HEALTHCARE SECTOR, 2018Conference paper, Published paper (Refereed)
Abstract [en]

This paper explores design thinking as a possible road to successful implementation of innovations in the healthcare sector. The empirical context for this paper, testing design thinking as a method for internal change management, is part of an innovation programme in the healthcare sector in the county of Dalarna in Sweden. Staff and managers are important stakeholders in the implementation process, and therefore included as stakeholders in the design thinking process, which usually primarily involves end users (patients) as stakeholders. The authors of this paper are the facilitators in this innovation programme. Since we, as facilitators, are already active within this programme, but also study the experiences from it, the method for our study must be within the field of action research. We study the processes we are part of. The innovation programme studied in this research program is still ongoing. It started in September 2017, and will continue until June of 2018. Because of this, at this moment, we have only very preliminary results. What can be learned so far is thus, for the moment, very limited. One example of an interesting result is that management highlights the question of innovation's relation to the requirement for evidence-based operational development. Several managers identify this relationship as a central dilemma to handle. This is because the foundations of design thinking's are not perceived to harmonise with the theories behind evidence-based operational development.

Place, publisher, year, edition, pages
2018.
National Category
Engineering and Technology
Research subject
Engineering Science with specialization in industrial engineering and management
Identifiers
URN: urn:nbn:se:uu:diva-339401OAI: oai:DiVA.org:uu-339401DiVA, id: diva2:1175603
Conference
The 5th Participatory Innovation Conference (PIN-C)11-13th January 2018 at Mälardalen University, Sweden
Available from: 2018-01-18 Created: 2018-01-18 Last updated: 2018-02-15Bibliographically approved

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Persson-Fischier, Ulrika

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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