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Stakeholders’ Influence on SMEs Water Management within the Hotel Industry: The Case of Gotland
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2018 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Water usage is unavoidable, yet responsible water usage is a must. A responsible management of water resources is essential in order to avoid a situation of water scarcity. This thesis will develop a deeper understanding on the complexity of water resources management within the hotel industry which heavily depends on water availability. Small and Medium-sized Enterprises (SMEs) will be on focus of discussion since the magnitude of their environmental impacts is significant and little research has been done about it. The special case of the island of Gotland in Sweden will be analyzed considering that tourism is one of the main sources of income for the island and that most hotels on Gotland are SMEs. The aim of this research is to understand the involvement and influence of different stakeholders on the implementation of practices by small and medium-sized hotels on Gotland in order to responsibly manage the scarce resource on the island. A qualitative research approach has been adopted to gain insights of the phenomenon. Five hotel managers and one Counselor from Region Gotland have been interviewed to add different perspectives to the understanding of the authors. The findings of the study show the low involvement of the regional government on Gotland in supporting hotels with the implementation of environmental practices, particularly, there are no specific strategies or plans aimed towards tourism and hotels regarding the reduction of water consumption. However, it was found that hotels on Gotland are willing to cooperate and collaborate in the transformational process of the hotel industry towards sustainability. Moreover, this study highlights the risk of water inequity on the island between tourists and locals that might also be translated in an environmental injustice. This study is concluded by highlighting the importance of a more dynamic and participatory approach that involve every single stakeholder in the management of the water resources of the island.

Place, publisher, year, edition, pages
2018. , p. 45
Keywords [en]
Water management, SMEs, Gotland, hotels, tourist, stakeholders’ involvement, water shortage
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-355733OAI: oai:DiVA.org:uu-355733DiVA, id: diva2:1230574
Subject / course
Business Studies
Educational program
Master Programme in Sustainable Management
Examiners
Available from: 2018-07-04 Created: 2018-07-04 Last updated: 2018-07-04Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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More styles
Language
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Output format
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