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The importance of trust for inter-organizational relationships: A study of interbank market practices in a crisis
Mittuniversitetet, Avdelningen för ekonomivetenskap och juridik.
2017 (English)In: Qualitative Research in Accounting & Management/Emerald, ISSN 1176-6093, E-ISSN 1758-7654, Vol. 14, no 3, p. 282-306Article in journal (Refereed) Published
Abstract [en]

Purpose

This paper aims to examine interbank market practices in a crisis to understand the importance of trust in dealing with control problems and managing risk in inter-organizational relationships (IORs).

Design/methodology/approach

A qualitative field study was conducted to collect data from two case-study banks and two key banking industry institutions.

Findings

The findings illustrate the use of trust-based partner-selection criteria such as guaranteed banks (i.e., banks granted special status by key banking industry institutions) and “clan-related” banks. In addition, the findings present several trust-based performance-control processes regarding the selected counterparties, such as negative expectations, goodwill and information sharing.

Research limitations/implications

This paper highlights IORs and considers how associated control problems and risks are affected by trust in the context of a large-scale crisis.

Practical implications

The findings provide insights into interbank market practices during the global financial crisis with respect to partner selection and performance control.

Originality/value

The empirical case of the banking industry helps broaden our understanding of inter-IORs.

Place, publisher, year, edition, pages
2017. Vol. 14, no 3, p. 282-306
Keywords [en]
Bank, global financial crisis, interbank, inter-organizational relationships, trust
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-357846DOI: 10.1108/QRAM-07-2014-0049ISI: 000407791800003Scopus ID: 2-s2.0-85027447579OAI: oai:DiVA.org:uu-357846DiVA, id: diva2:1240528
Available from: 2018-08-21 Created: 2018-08-21 Last updated: 2018-08-21

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Rad, Alexander

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Output format
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