Inter- and intraproject learning in a transnational environment: The SAS project manager’s views on project learning
Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
This study argues the importance of open and rich communication within a project and inside the multinational corporation. Different ways to create knowledge, how to transfer it within a transnational project and then throughout the entire organization, is presented. Three certified project managers at SAS were interviewed to gain a broader perspective on transnational project management. Their opinions on creating, sharing and transferring knowledge gives a “hands on” perspective. The project managers all work with different kinds of meetings and workshops to share and increase the tacit knowledge. The possibilities to share explicit, formalized knowledge are endless through the used of internet. Both ways of sharing knowledge has clear benefits and risks. At meetings and workshops the diversity of the project team can create better experimentation capabilities, but at the same time loose the information from a more drawn back personality. To formalize all tacit knowledge takes time and resources, a lot of information makes it harder for the receiver to locate and use the knowledge. To make this information easily accessible and understood is therefore important. As time is scarce, and attending meetings and writing reports takes time, defining timeframes for the project is crucial. If the timeframes are badly planned the learning process and also the final outcome may suffer. By using lessons learned and formalizing them into reports, the other project measurement parameters, cost and performance, may improve as planning of the project becomes more effective. If the project manager use the formalized reports and also increase the communication within the project. It might lead, not only to that the project manager learns more, but also so that the entire organization expands its total knowledge base and prevent future projects from repeating old mistakes.
Place, publisher, year, edition, pages
Uppsala: Företagsekonomiska institutionen , 2005. , 53 p.
IdentifiersURN: urn:nbn:se:uu:diva-7713OAI: oai:DiVA.org:uu-7713DiVA: diva2:131349