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Preparing for Airport Collaborative Decision Making (A-CDM) implementation: an evaluation and recommendations
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2015 (English)In: Cognition, Technology & Work, ISSN 1435-5558, E-ISSN 1435-5566, Vol. 17, no 2, p. 207-218Article in journal (Refereed) Published
Abstract [en]

The key objective of this paper was to report on one of the industrial-based change case studies of the MASCA project (MAnaging System Change in Aviation—EU FP7, 2010–2013). This case study provides a systematic insight into one airport’s approach to their preparation for full implementation of Airport Collaborative Decision Making (A-CDM). An action-based methodological approach was applied over a 3-year period, and a particular focus of this paper is on the application of the MASCA system change and operational evaluation tool (SCOPE/Structured Enquiry). Key recommendations resulted in research-led interventions, such as the development of a Serious Game to facilitate co-ordination and communications. The paper also reports on future recommendations for the implementation of A-CDM, such as prioritising social relations and trust building amongst airport stakeholders as opposed to viewing A-CDM solely as an IT-led project. Recommendations and learning from this case study can also be disseminated to other airports who are about to embark on the preparation for full A-CDM implementation and compliance.

Place, publisher, year, edition, pages
2015. Vol. 17, no 2, p. 207-218
National Category
Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:uu:diva-390304DOI: 10.1007/s10111-014-0295-xOAI: oai:DiVA.org:uu-390304DiVA, id: diva2:1341284
Available from: 2019-08-08 Created: 2019-08-08 Last updated: 2019-08-22

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