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From supplier to center of excellence and beyond: The network position development of a business unit within "IKEA Industry"
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.ORCID iD: 0000-0003-1618-701X
Poznan Univ Econ & Business, Dept Int Mkt, Al Niepodleglosci 10, PL-61875 Poznan, Poland.
2019 (English)In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 100, p. 1-15Article in journal (Refereed) Published
Abstract [en]

This study aims to develop a more dynamic and relational view of centers of excellence (CoE) within multinational enterprises (MNEs), that is, business units with specific and highly valuable competencies and knowledge, which are transferred and leveraged by other units of the MNE. We employ a longitudinal case study to analyze how, between 1986 and 2014, an external supplier progressively became a CoE within IKEA and even improved this role, thereby becoming increasingly important for the MNE. Particularly, we develop a model linking internal (resources, competencies, and structure) and external factors (exchange volumes, interorganizational routines, mutual dependence, trust and commitment, and identities) with changed network positions, which, in turn, define the intensity and importance of a CoE's role. Thus, the elements required to establish a CoE may not originate from the MNE's core competencies, but may be extracted, recombined, and integrated externally from the MNE's global supply network.

Place, publisher, year, edition, pages
2019. Vol. 100, p. 1-15
Keywords [en]
Center of excellence, IKEA, International business, Multinational enterprise, Network position, Poland
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-388765DOI: 10.1016/j.jbusres.2019.03.008ISI: 000470942500001OAI: oai:DiVA.org:uu-388765DiVA, id: diva2:1342089
Available from: 2019-08-12 Created: 2019-08-12 Last updated: 2019-08-12Bibliographically approved

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Baraldi, Enrico

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