uu.seUppsala University Publications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Attributes of person-centred communication: A qualitative exploration of communication with older persons in home health care
Univ Boras, Fac Caring Sci Work Life & Social Welf, SE-50190 Boras, Sweden.ORCID iD: 0000-0002-9194-3244
Marks Municipal, Home Healthcare, Mark, Sweden.
Jonkoping Municipal, Home Healthcare, Jonkoping, Sweden.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences. Malardalen Univ, Sch Hlth Care & Social Welf, Vasteras, Sweden.ORCID iD: 0000-0002-4302-5529
(English)In: International Journal of Older People Nursing, ISSN 1748-3735, E-ISSN 1748-3743, article id e12284Article in journal (Refereed) Epub ahead of print
Abstract [en]

Background: Previous research points to challenges related to the home healthcare of older persons and to the complexity of communication. Although person-centred care has been advocated widely, there remains a need for in-depth knowledge on how to enable person-centred and supportive communication in the care of older persons.

Aim: The aim of this study was to explore attributes of person-centred communication between nurses and older persons being cared for in their home.

Methods: A descriptive study with a qualitative approach was conducted. A data set from the COMHOME-study consisting of 77 audio-recorded home healthcare visits between registered nurses and older persons was analysed with a method for qualitative thematic analysis.

Results: The findings indicate that the attributes of person-centred communication comprise recognising, inviting and involving older persons. To facilitate this form of communication, attentiveness and responsiveness on the part of RNs seemed significant. Person-centred communication was facilitated when the RNs used verbal expressions to emphasise and acknowledge the older persons' views and were attentive to their emotions and expressions.

Conclusion: The nurses' attentiveness and responsiveness seems important for person-centred communication with older persons. Communication skills are needed to recognise, invite and involve older persons in their care and to support their health and well-being. The importance of communication which facilitate a person-centred approach by nurses should be acknowledged when caring for older persons and included in education and training.

Place, publisher, year, edition, pages
WILEY. article id e12284
Keywords [en]
communication, home healthcare, nursing, older persons, person-centred, qualitative
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-397795DOI: 10.1111/opn.12284ISI: 000494120600001PubMedID: 31642182OAI: oai:DiVA.org:uu-397795DiVA, id: diva2:1373264
Available from: 2019-11-26 Created: 2019-11-26 Last updated: 2019-11-26

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textPubMed

Authority records BETA

Holmström, Inger

Search in DiVA

By author/editor
Sundler, Annelie J.Holmström, Inger
By organisation
Department of Public Health and Caring Sciences
In the same journal
International Journal of Older People Nursing
Nursing

Search outside of DiVA

GoogleGoogle Scholar

doi
pubmed
urn-nbn

Altmetric score

doi
pubmed
urn-nbn
Total: 3 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf