uu.seUppsala University Publications
Change search
ReferencesLink to record
Permanent link

Direct link
Training reflective listening in personal counseling: Effects of time and client social skills
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Psychology.
(English)Article in journal (Refereed) Submitted
National Category
URN: urn:nbn:se:uu:diva-92125OAI: oai:DiVA.org:uu-92125DiVA: diva2:165093

Länk till publicerad version av artikeln: http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-10045

Available from: 2004-10-08 Created: 2004-10-08 Last updated: 2016-08-17Bibliographically approved
In thesis
1. Nondirective Counseling: Effects of Short Training and Individual Characteristics of Clients
Open this publication in new window or tab >>Nondirective Counseling: Effects of Short Training and Individual Characteristics of Clients
2004 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Nondirective counseling is to listen, support, and advise, without directing a client’s course of action. It has been influenced by humanistic theories in the tradition of Carl Rogers, but techniques used in nondirective counseling are common in many forms of psychological counseling and treatment today. There are, however, few conclusions as to what the results of training nondirective counseling are. The purpose of the present thesis is to examine effects of nondirective counseling training, and to analyze how such effects are moderated by the characteristics of clients. Three quasi-experimental or experimental studies (Paper I­III) are presented. In Paper I, trained and untrained insurance company employees were compared on their Reflective listening (RL; a subskill of nondirective counseling) skills before and after a training program. Training increased RL, and the skills were transferred to authentic settings. Trained employees were, however, not evaluated differently than untrained. In Paper II, psychology students were compared before and after RL training of three time lengths. All training times increased skills equally, but clients disclosed more information to those with longer training, the students remembered the information better, and external judges perceived the therapeutic relationship as better, especially if the judge was socially competent. In Paper III, two nondirective counseling techniques, RL and open-ended questions, were evaluated by judges who differed in social skills and cognitive ability. RL received positive ratings, whereas open-ended questions did not, and the judges’ ratings were moderated by their social skills and cognitive ability. In the Discussion, it is proposed that even short training has effects, that trained skills generalize to authentic contexts, but that the usefulness of the examined subskills of nondirective counseling depends on client characteristics such as social skills and cognitive ability.

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2004. 68 p.
Comprehensive Summaries of Uppsala Dissertations from the Faculty of Social Sciences, ISSN 0282-7492 ; 140
Psychology, nondirective, counseling, reflective listening, open-ended question, training, social skills, cognitive ability, Psykologi
National Category
urn:nbn:se:uu:diva-4551 (URN)91-554-6036-4 (ISBN)
Public defence
2004-11-12, Sal X, Universitetshuset, Uppsala, 13:15
Available from: 2004-10-08 Created: 2004-10-08Bibliographically approved

Open Access in DiVA

No full text

Search in DiVA

By author/editor
Rautalinko, Erik
By organisation
Department of Psychology

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 255 hits
ReferencesLink to record
Permanent link

Direct link