Cocreation of value in inter-organizational contexts is an increasingly common phenomenon. There is a lack of empirically grounded research regarding value cocreation in social contexts where meetings are mediated by IT. Through a case study of a e-government project, cocreation between citizens and local government is explored. The value encounter model is used as a tool for modeling cocreation. Results show that the model is able to capture significant cocreation activities, but miss some of the key values from the IT-system. The study recommends future research towards complementing the value encounter model with an “IT-object” and recommend investigating the Platform as a service field for inspiration.