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Staff perceptions of job satisfaction and life situation before and 6 and 12 months after increased information technology support in dementia care
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.ORCID iD: 0000-0002-9912-5350
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences.
Uppsala University, Disciplinary Domain of Medicine and Pharmacy, Faculty of Medicine, Department of Public Health and Caring Sciences, Caring Sciences.
2005 (English)In: Journal of Telemedicine and Telecare, ISSN 1357-633X, Vol. 11, no 6, 304-309 p.Article in journal (Refereed) Published
Abstract [en]

We measured staff members' satisfaction with their work before and after increased information technology (IT) support in dementia care. Comparisons were also performed of perceived life satisfaction and sense of coherence; Data were collected before, and 6 and 12 months after implementation of the first part of an IT support project. Instruments used were the Satisfaction with Work Questionnaires, the Life Satisfaction Questionnaire (LSQ) and the Sense of Coherence (SOC) scale. The study was performed in a residential home for persons with dementia. The participants were 33 staff members. The IT technology included general and individualized passage alarms, sensor-activated night-time illumination, fall detectors and Internet communication. Results showed that staff members' job satisfaction and perceived quality of care improved in comparison with the control group. Personal development, workload, expectations and demands, internal motivation and documentation, as well as the total scores for 'psychosocial aspects of job satisfaction' and 'quality of care aspects', increased in the experimental group. There were significant interaction effects for the factors family relation, close friend relation (LSQ), the total SOC scale and the meaningfulness subscale. The study showed that IT support in dementia care increased staff members' satisfaction with their work in several ways.

Place, publisher, year, edition, pages
2005. Vol. 11, no 6, 304-309 p.
National Category
Nursing
Identifiers
URN: urn:nbn:se:uu:diva-95114DOI: 10.1258/1357633054893292ISI: 000232100400006PubMedID: 16168167OAI: oai:DiVA.org:uu-95114DiVA: diva2:169202
Available from: 2006-11-17 Created: 2006-11-17 Last updated: 2017-01-25Bibliographically approved
In thesis
1. A Caregiver Perspective on Incorporating IT Support into Dementia Care
Open this publication in new window or tab >>A Caregiver Perspective on Incorporating IT Support into Dementia Care
2006 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Aim: The overall aim of the present thesis was to describe and evaluate IT support in dementia care from the perspectives of staff and relatives. More specifically, it was to examine staff members’ satisfaction with work, life satisfaction and sense of coherence before and after increased IT support, to describe staff members’ opinions and perceptions of IT support during the process of implementation, to describe relatives’ opinions of IT support and to compare relatives’ perceptions of their irritations with care and life satisfaction before and after increased IT support. In addition, three questionnaires were further developed and tested among staff working in elderly care, and then used in the staff evaluation. Methods: A quasi-experimental design with baseline assessments and follow-ups and experimental and control groups was used in two studies to investigate the outcomes of IT support. A descriptive design was used to study staff views on IT support, and a correlative design was used in the methodological study. Participants were 33 staff members and 22 relatives in the evaluation, 14 staff members in the descriptive study and 299 staff members in the methodological study. Data collection methods were questionnaires and group interviews. The IT support consisted of passive passage alarms, fall detectors, sensor-activated night-time illumination of the lavatory, movement detectors, email communication, an Internet website and additional computers. Findings and conclusions: Staff job satisfaction and perceived quality of care increased in the experimental group. The relatives were generally positive about the IT support, and the experimental group showed a decrease in practical/logistical irritations. Staff described ‘moving from fear of losing control to perceived increase in control and security’ and ‘constant struggling with insufficient/deficient systems’. Conclusions are that IT support can be a resource in dementia care as perceived by caregivers if IT support is incorporated into the care system.

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2006. 77 p.
Series
Digital Comprehensive Summaries of Uppsala Dissertations from the Faculty of Social Sciences, ISSN 1652-9030 ; 20
Keyword
Caring sciences, dementia care, information technology, job satisfaction, quality of care, diffusion of innovations, staff, relatives, Vårdvetenskap
Identifiers
urn:nbn:se:uu:diva-7267 (URN)91-554-6714-8 (ISBN)
Public defence
2006-12-08, Auditorium Minus, Museum Gustavianum, Akademigatan 3, 753 10 Uppsala, 13:15
Opponent
Supervisors
Available from: 2006-11-17 Created: 2006-11-17 Last updated: 2011-09-20Bibliographically approved

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Engström, MariaLjunggren, BirgittaCarlsson, Marianne

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