Logo: to the web site of Uppsala University

uu.sePublications from Uppsala University
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
How the opportunity to rationalize misreporting affects business unit controllers’ feelings of guilt
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
(English)Manuscript (preprint) (Other academic)
Abstract [en]

This paper investigates how business unit (BU) controllers deal with trade-offs between their local and fiduciary duty, both cognitively and emotionally. I propose that the level of guilt that BU controllers experience depends on how well they can rationalize a decision to violate their fiduciary duty. To test my prediction, I designed a randomized, scenario-based experiment with professional controllers, where I provided both the opportunity and the motivation to misreport. Subsequently, I either restricted (treatment) or did not restrict (control) opportunities to rationalize misreporting ex-post. My findings suggest that opportunities to rationalize do play a role in reducing guilt in BU controllers, albeit different from what I had expected. The findings suggest that BU controllers experience increased guilt from misreporting despite having opportunities to rationalize, suggesting that violations of fiduciary duty are not easily rationalized away. However, when BU controllers were made aware of the moral implications of their decision, their ease of rationalization increased, and guilt levels decreased. It seems that attempts to restrict rationalizations have increased the level of threat to BU controllers’ professional integrity, triggering them to reduce guilt more actively. The findings have implications for control mechanisms aiming to increase BU controllers’ awareness of the moral ambiguity of misreporting in the interest of the BU.  

Keywords [en]
guilt, rationalization, budgetary slack, business unit controllers
National Category
Business Administration
Research subject
Business Studies
Identifiers
URN: urn:nbn:se:uu:diva-497735OAI: oai:DiVA.org:uu-497735DiVA, id: diva2:1740910
Available from: 2023-03-02 Created: 2023-03-02 Last updated: 2023-03-02
In thesis
1. Accounting for Accountability: Theoretical and Empirical Explorations of a Multifaceted Concept
Open this publication in new window or tab >>Accounting for Accountability: Theoretical and Empirical Explorations of a Multifaceted Concept
2023 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This dissertation extends our understanding of accountability in the accounting literature, where discourses revolve around diverse manifestations of accountability. While accountability is often conceptualized as a management control tool, accountability also seems to operate through inter- and intra-personal mechanisms. This apparent elusiveness has caused confusion in the accounting literature about what accountability is, how it operates, and how it should be ultimately investigated.

The dissertation focuses on two distinct manifestations of accountability to clarify and modify explanatory mechanisms of accountability in the accounting literature. Both have in common that they explore the cognitive mechanisms of accountability involved in accounting practice, relying on behavioral, psychological, and neurobiological evidence.

Based on two laboratory experiments and one field experiment, the findings of this dissertation reveal that distinguishing between different mechanisms of accountability contributes to our understanding of how accountability is involved in the emergence of stress and dysfunctional organizational behavior. Specifically, the findings demonstrate that accountability does not only operate through external control but also through internal, self-regulatory mechanisms. Rationalization processes enable individuals to engage in potentially dysfunctional reporting behavior, while evading emotional self-sanctions, which has implications for situations where formal control is less salient. The findings of this dissertation also suggest that we need to modify our view on how accountability mechanisms are involved in the emergence of stress in the performance evaluation process. Based on neurobiological evidence, the findings reveal that individuals’ prolonged anticipation of being held to account adds to unconscious stress build-up over time, which implies that frequent performance evaluations can relieve stress.

The cumulative findings of this dissertation contribute to the accounting literature by revealing accountability as a mechanism that is inherently intertwined with what humans naturally do, that is, to self-regulate and anticipate future threats. This has implications for accounting research and practice in terms of relevant theoretical frameworks and methodological approaches, as well as control system design.

Place, publisher, year, edition, pages
Uppsala: Department of Business Studies, Uppsala University, 2023. p. 50
Series
Doctoral thesis / Företagsekonomiska institutionen, Uppsala universitet, ISSN 1103-8454 ; 219
Keywords
accountability, stress, reporting behavior, performance evaluation, rationalization, neurobiology, experimental research
National Category
Business Administration
Research subject
Business Studies
Identifiers
urn:nbn:se:uu:diva-497738 (URN)978-91-506-2994-1 (ISBN)
Public defence
2023-04-24, Hörsal 2, Ekonomikum, Kyrkogårdsgatan 10, Uppsala, 10:15 (English)
Opponent
Supervisors
Available from: 2023-03-31 Created: 2023-03-02 Last updated: 2023-03-31

Open Access in DiVA

No full text in DiVA

Search in DiVA

By author/editor
Hornbach, Janina
By organisation
Department of Business Studies
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 69 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf