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Digital Identity as a Platform of Platforms: Investigating Bankid’s Effect on Swedish Organizations
2023 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Digital Identity Management Platforms (DIMPs) hold considerable promise for organizations to digitalize processes and in so doing reduce costs and increase efficiency. However, while there is considerable computer science and practitioner literature on DIMPs’ design and use, we know little about how (and if) they live up to this promise. We thus examine the performance effects of Sweden’s BankID on adopting organizations, using data from 2012-2018 from BankID and the Swedish Companies Registration Office. We understand BankID as a platform of platforms that confers benefits by making third-party platforms interoperable with the state identity system and banks, but expect that benefits accrue only when a sufficiently large number of individuals and organizations adopt the platform (network effects). We find support for the hypotheses that organizations with more liquid assets and higher spending on innovation were positively affected by adopting BankID, while organizations with more fixed assets were negatively affected. 

Place, publisher, year, edition, pages
Kristiansand, Norway: Association for Information Systems, 2023.
Keywords [en]
BankID, platform of platforms, digital identity
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:uu:diva-500335OAI: oai:DiVA.org:uu-500335DiVA, id: diva2:1750828
Conference
ECIS 2023: European Conference on Information Systems, Kristiansand, Norway, June 11-16, 2023
Funder
The Jan Wallander and Tom Hedelius Foundation
Note

Retraction notice in: ECIS 2023 Research-in-Progress Papers, https://aisel.aisnet.org/ecis2023_rip/85/

Available from: 2023-04-14 Created: 2023-04-14 Last updated: 2025-02-25Bibliographically approved

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CiteExportLink to record
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