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Who Likes Corporate Ethics Education? A Comparative Perspective from the Inside
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2009 (English)Conference paper (Other academic)
Abstract [en]

This paper analyses employee perceptions of ethics education within a Swedish bank. It specifically compares two different employee categories, administrative staff and employees with close customer contact, to gain further knowledge on how ethics education is made relevant inside corporations. Some findings stand out. There is a very positive general reception of the ethics education and several positive consequences are reported. There is, however, a clear difference between the two subgroups of employees when it comes to evaluating the effects and relevance of the education. Among administrative staff there is less appreciation than among employees with close customer contact. A tentative explanation for this is that ethical problems have a tendency to occur in employee-customer relationships rather than in employee-employee relationships, which makes education less relevant for employees without much customer contact. Interestingly enough, however, both groups of employees tend not to see issues normally considered critical from an ethical point of view, such as insider trading or bribery and corruption, as the most pressing ethical issues. More employee concerns refer to secrecy and information issues, e-mail, and common daily security as ‘grey areas’ where more ethical discussion and education is needed.

Place, publisher, year, edition, pages
2009. 1-18 p.
Keyword [en]
Corporate ethics education, Employees, Ethics training, Relevance
National Category
Business Administration
Research subject
Business Studies
URN: urn:nbn:se:uu:diva-105152OAI: oai:DiVA.org:uu-105152DiVA: diva2:220564
EBEN Annual Conference, Athens, September 10-12, 2009
EBEN Annual Conference 2009, Sep 10-12, AthensAvailable from: 2009-06-01 Created: 2009-06-01 Last updated: 2010-11-29Bibliographically approved

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