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Rumours, Speculations and Uncertainty in Business Networks: A Result of Lacking Communication: A Case Study from the Swedish Dotcom Crash
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2008 (English)Conference paper (Refereed)
Abstract [en]

This paper investigates the role of communicating organizational change to surrounding network members. Results from a case study from the Swedish dotcom crash show that communication with external actors help organizations undergoing organizational change to achieve desired responses and avoid unwanted reactions. The lack of external change communication creates a frightening situation characterized by uncertainty, anxiety and reliance on rumours and speculations.

Place, publisher, year, edition, pages
2008. 1-12 p.
Keyword [en]
External change communication, network reactions, uncertainty/rumours/speculations, and organizational change.
National Category
Business Administration
URN: urn:nbn:se:uu:diva-87180OAI: oai:DiVA.org:uu-87180DiVA: diva2:24311
24th Annual IMP Conference, Uppsala, Thursday 4th September – Saturday 6th September, 2008.
Available from: 2008-09-22 Created: 2008-09-22 Last updated: 2010-10-05Bibliographically approved

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Fors, Jeanette
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ReferencesLink to record
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