Leading global IT-enabled change across cultures
2012 (English)In: European Management Journal, ISSN 0263-2373, Vol. 30, no 4, 340-351 p.Article in journal (Refereed) Published
This paper explores, from a practice-based departure, the question of how global companies lead IT-enabled transformation across cultures. The paper examines the change management practices incorporated by the leading telecommunications company Ericsson in the transformation of its finance and accounting (F&A) unit. The findings suggest that a practice-based culture can make global transformation projects easier to accomplish, and that IT can reinforce such a culture. However, the findings also shows how the intangible structure of practice-based culture and the tangible structure IT supplies a foundation to build on, but require additional resources that are more situated, social and human oriented to be successful. Overall this paper offers a new perspective of IT-enabled change across cultures by developing the analytical concepts of common ground, common meaning and common interest.
Place, publisher, year, edition, pages
2012. Vol. 30, no 4, 340-351 p.
case study, culture, IT-enabled change, transformation, global organisational change, change management, practice-based perspective.
Research subject Business Studies
IdentifiersURN: urn:nbn:se:uu:diva-119622DOI: 10.1016/j.emj.2011.12.002ISI: 000306883600005OAI: oai:DiVA.org:uu-119622DiVA: diva2:300553