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Standardisering av grafisk profil och utvecklingsprocess för webbapplikationer på Scania InfoMate
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Human-Computer Interaction.
2010 (Swedish)Independent thesis Advanced level (professional degree), 20 credits / 30 HE creditsStudent thesisAlternative title
Standardization of visual and procedural guidelines for developing user friendly web applications at Scania InfoMate (English)
Abstract [en]

Scania InfoMate develops web applications that support truck distributors and workshops with the necessary tools for an effective maintenance process. However, the end-users of these applications are faced with as many different graphical interfaces as there are applications. As a consequence, important effects of recognition are lost, developers spend unnecessary time designing new solutions for each application and Scania InfoMate does not present a homogeneous brand image towards its customers.

Therefore the aim of this study is to give a suggestion of how a standardized graphical interface for web applications at Scania InfoMate should be designed. The given suggestion should come from thorough investigation of both end-user needs and recent research within the area of usability. In addition to a standardized interface this study also aims to deliver guidelines that support future web application development at Scania InfoMate.

Through a combination of methods, mainly heuristic evaluation and user interviews, an elaborate description of usability and consistency problems in a defined web application portfolio is produced. This served as a basis for developing an interface design suggestion and helped pinpoint crucial areas in need of usability and consistency guidelines.

The main findings are a graphical interface design suggestion that specify positioning and visualization of common interface elements and guidelines ensuring that future web application development at Scania InfoMate is kept at a high standard regarding usability and consistency. This study also points out areas for further development at Scania InfoMate and suggests that additional studies should take place to establish a common view on consistency issues.

Place, publisher, year, edition, pages
2010. , p. 89
Series
UPTEC STS, ISSN 1650-8319 ; 10 030
Keywords [sv]
Användbarhet, webbapplikationer, grafisk profil, Scania, InfoMate, användarvänlighet, kognition, informationsdesign, interaktionsdesign, heuristisk utvärdering, användarstudier, standardisering, normalläge, utveckling, utvecklingsprocess, användare, slutanvändare, gränssnitt, riktlinjer, IT, lastbilar, användarcentrerad systemdesign, grafisk design, webbdesign, layout, konsekvens
Identifiers
URN: urn:nbn:se:uu:diva-130105OAI: oai:DiVA.org:uu-130105DiVA, id: diva2:346432
Uppsok
Technology
Supervisors
Examiners
Available from: 2010-09-01 Created: 2010-08-31 Last updated: 2010-09-14Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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Output format
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