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A Caseworker Like Me - Does The Similarity Between The Unemployed and Their Caseworkers Increase Job Placements?
Uppsala University, Units outside the University, Office of Labour Market Policy Evaluation.
2010 (English)In: Economic Journal, ISSN 0013-0133, E-ISSN 1468-0297, Vol. 120, no 549, 1430-1459 p.Article in journal (Refereed) Published
Abstract [en]

This article examines whether the chances of job placements improve if the unemployed are counselled by caseworkers who belong to the same social group, defined by gender, age, education and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their caseworkers, we find positive employment effects of about 3 percentage points if the caseworker and his unemployed client belong to the same social group. Coincidence in a single characteristic, e.g., same gender of caseworker and unemployed, does not lead to detectable effects on employment. These results, obtained by statistical matching methods, are confirmed by several robustness checks.

Place, publisher, year, edition, pages
2010. Vol. 120, no 549, 1430-1459 p.
National Category
Economics and Business
URN: urn:nbn:se:uu:diva-147109DOI: 10.1111/j.1468-0297.2010.02382.xISI: 000284320000011OAI: oai:DiVA.org:uu-147109DiVA: diva2:399932
Available from: 2011-02-24 Created: 2011-02-24 Last updated: 2011-02-24Bibliographically approved

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