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Public Transport Quality Impacts on the Effectiveness of Personal Travel Planning: A Systematic Review of the Literature
Uppsala University, Disciplinary Domain of Science and Technology, Earth Sciences, Department of Earth Sciences.
2010 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

The transport sector is a contentious issue with respect to the concept of sustainabledevelopment – particularly regarding the use of private motorised vehicles in urban areas.There exist several travel demand management (TDM) measures designed with the aim ofachieving more sustainable transport systems. This paper aims to contribute towards a betterunderstanding of how TDM measures can be most effective in reducing private vehicle use.Specifically, this project evaluates how and to what extent the quality of public transport (PT)services influence the effectiveness of Personal Travel Planning (PTP) programmes. Using aqualitative systematic literature review, the following three research questions are addressed:how effective is PTP currently in affecting voluntary travel behaviour change; whatconstitutes 'quality' PT; and what aspects of quality PT potentially increase the effectivenessof PTP. It is concluded that while reliability and frequency are important PT quality attributesin a general respect, those attributes most effective in enhancing PTP impact are contextspecific with regard to individual sample conditions and the existing level of PT serviceprovision in the respective areas. It is suggested that PT service providers take a moredemand-focused stance on service quality implementation and evaluation, and that targeted,context-specific improvements of PT provision in 'poorly serviced' areas potentially enhancethe effectiveness of PTP programmes.


Place, publisher, year, edition, pages
Keyword [en]
sustainable development; travel demand management; public transport; personal travel planning; effectiveness; quality; travel behaviour.
URN: urn:nbn:se:uu:diva-150788OAI: oai:DiVA.org:uu-150788DiVA: diva2:408749
Life Earth Science
Available from: 2011-04-19 Created: 2011-04-06 Last updated: 2011-04-19Bibliographically approved

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