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Language as social action.: A study of how senior citizens request assistance with practical tasks in the Swedish home help service.
Uppsala University, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Languages, Department of Scandinavian Languages.
2005 (English)In: Syntax and lexis in conversation.: :Studies on the use of linguistic resources in talk-in-interaction., Benjamins, Amsterdam , 2005Chapter in book (Refereed)
Abstract [en]

This conversation analytic study examines the linguistic and social organization of requests occurring in interactions between senior citizens and home help providers. The data consists of video recordings of naturally occurring visits from the Swedish home help service, and the analyses focus on how the senior citizen enlists the home help provider's assistance with practical tasks. Requesting can be implemented through imperatives, questions, and statements. I suggest that syntactic choice reveals the senior citizen's orientation toward her entitlement to the requested task within the institutional context of caregiving. Whether a statement is interpreted as a request is a negotiated matter. The senior citizens use accounts that present the requested task as rational and legitimate. Finally, I suggest that the visual orientation of the interactants and the sequential organization of troubles-tellings may shape the organization of requests in the home help data.

Place, publisher, year, edition, pages
Benjamins, Amsterdam , 2005.
URN: urn:nbn:se:uu:diva-25004OAI: oai:DiVA.org:uu-25004DiVA: diva2:52778
Available from: 2007-02-08 Created: 2007-02-08

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