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Implementing and using CRM to handle business Relationships: intra- and inter-organizational effects in an Italian company
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2012 (English)In: The 28th IMP Group Conference, 2012Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2012.
National Category
Social Sciences Engineering and Technology
Research subject
Engineering Science with specialization in industrial engineering and management
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URN: urn:nbn:se:uu:diva-183495OAI: oai:DiVA.org:uu-183495DiVA: diva2:562982
Conference
The 28th IMP Group Conference
Available from: 2012-10-26 Created: 2012-10-26 Last updated: 2012-12-03

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Perna, AndreaBaraldi, Enrico

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