uu.seUppsala University Publications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Intra- and inter-organizational effects of a CRM system implementation
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
Lugano University, Institute of Marketing and Communication Management.
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2013 (English)In: MERCATI E COMPETITIVITÀ, ISSN 1826-7386, Vol. 1, 13-34 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
2013. Vol. 1, 13-34 p.
Keyword [en]
CRM, business relationships, resource interaction, embedding, implementation, case study
National Category
Business Administration Engineering and Technology
Research subject
Engineering Science with specialization in industrial engineering and management
Identifiers
URN: urn:nbn:se:uu:diva-198591DOI: 10.3280/MC2013-001003OAI: oai:DiVA.org:uu-198591DiVA: diva2:617066
Available from: 2013-04-22 Created: 2013-04-22 Last updated: 2014-01-09Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full text

Authority records BETA

Baraldi, EnricoPerna, Andrea

Search in DiVA

By author/editor
Baraldi, EnricoPerna, Andrea
By organisation
Industrial Engineering & Management
Business AdministrationEngineering and Technology

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 828 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf