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Customer Retention, Purchasing Behavior and Relationship Substance in Professional Services
Uppsala University, Humanistisk-samhällsvetenskapliga vetenskapsområdet, Faculty of Social Sciences, Department of Business Studies.
2000 (English)In: Industrial Marketing Management, no 29, 363-372 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
New York: Elsevier Science Inc , 2000. no 29, 363-372 p.
URN: urn:nbn:se:uu:diva-36013OAI: oai:DiVA.org:uu-36013DiVA: diva2:63912
Available from: 2008-10-17 Created: 2008-10-17 Last updated: 2011-01-14

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