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Shifting CRM system from a tailored to a standard solution:organizational implications and effects
Uppsala University, Disciplinary Domain of Science and Technology, Technology, Department of Engineering Sciences, Industrial Engineering & Management.
2013 (English)Conference paper, Abstract (Refereed)
Place, publisher, year, edition, pages
National Category
Business Administration Engineering and Technology
Research subject
Engineering Science with specialization in industrial engineering and management
URN: urn:nbn:se:uu:diva-205925OAI: oai:DiVA.org:uu-205925DiVA: diva2:643084
NFF Conference
Available from: 2013-08-26 Created: 2013-08-26 Last updated: 2014-01-09Bibliographically approved

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Perna, Andrea
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