Preconditions for public sector e-infrastructure development
2013 (English)In: Information and organization, ISSN 1471-7727, E-ISSN 1873-7919, Vol. 23, no 3, 149-176 p.Article in journal (Refereed) Published
Interoperability in e-government has been recognized as a key factor in the quest of administrations at national, local and international level to achieve the provision of one-stop services to citizens and businesses. Interoperability in e-government should enable efficient information exchange between applications from different agencies with the help of IT-services. Interoperability in networked IT-service delivery is accomplished by e-infrastructures. However, knowledge of how to develop e-infrastructures in the public sector is still limited. In this paper we report a design science case study of the initial stage of the design of a public sector e-infrastructure in the social welfare sector, especially addressing the bootstrap problem, i.e. the initial problem of starting-up the development of an e-infrastructure. Six types of preconditions for the development of the e-infrastructure are examined and explained: legal, economical, organizational and the installed base of the as-is e-infrastructure consisting of technical, informational and contractual preconditions. From a design and action oriented perspective we claim that a basic understanding of the design context, within which the six types of preconditions have to be analyzed and understood, are essential for e-infrastructure development in an e-government context. The paper highlights the fundamental role of regulations as a precondition for the design, and the fundamental role of lawyers as designers of e-infrastructures in the public sector.
Place, publisher, year, edition, pages
2013. Vol. 23, no 3, 149-176 p.
Social Sciences Information Systems, Social aspects
Research subject Information Systems
IdentifiersURN: urn:nbn:se:uu:diva-208671DOI: 10.1016/j.infoandorg.2013.04.001ISI: 000324012600001OAI: oai:DiVA.org:uu-208671DiVA: diva2:653936