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Development of patient access to electronic health records as a step towards ubiquitous public eHealth
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2013 (English)In: European Journal of ePractice, ISSN 1988-625X, E-ISSN 1988-625X, Vol. 20, 21-36 p.Article in journal (Refereed) Published
Place, publisher, year, edition, pages
2013. Vol. 20, 21-36 p.
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:uu:diva-212477OAI: oai:DiVA.org:uu-212477DiVA: diva2:677989
Projects
DOME
Available from: 2013-11-21 Created: 2013-12-10 Last updated: 2017-12-06Bibliographically approved
In thesis
1. Change and resistance to change in health care: Inertia in sociotechnical systems
Open this publication in new window or tab >>Change and resistance to change in health care: Inertia in sociotechnical systems
2014 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis explores change and resistance to change of IT systems in organisations from a sociotechnical perspective. The work is drawing on empirical data gathered during two Action Research projects in Swedish Health Care: one regarding the deployment of electronic patient record systems within health care organisations, and the other regarding the deployment of eHealth services geared towards patients and citizens. Resistance to change is classified as an indicator of social inertia, and the concept of counter-implementation, comprising three general strategies to obstruct change initiatives, is used to highlight the political aspects of social inertia. For the analysis, the concept of social inertia is used as a point of departure towards inertia in sociotechnical systems by applying values and principles from sociotechnical systems research, most prominently the interdependence-characteristic. This extended concept is used to show and discuss how IT systems can either enforce change or be a source of inertia preventing change in organisations, and such planned or inadvertent effects of implementing IT systems are discussed as a significant source of user resistance.

Place, publisher, year, edition, pages
Uppsala University, 2014
Series
Information technology licentiate theses: Licentiate theses from the Department of Information Technology, ISSN 1404-5117 ; 2014-005
National Category
Human Computer Interaction
Research subject
Computer Science with specialization in Human-Computer Interaction
Identifiers
urn:nbn:se:uu:diva-224862 (URN)
Presentation
2014-06-13, Room 2446, Polacksbacken, Lägerhyddsvägen 2, Uppsala, 13:15 (English)
Supervisors
Funder
VINNOVA, 2012-02233
Available from: 2014-06-13 Created: 2014-05-22 Last updated: 2017-08-31Bibliographically approved

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Scandurra, IsabellaLind, ThomasMyreteg, Gunilla

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