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Tackling Wicked Problems: The Development of a New Decision-Making Tool, Applied to the Estonian Oil Shale Conundrum
Uppsala University, Disciplinary Domain of Science and Technology, Earth Sciences, Department of Earth Sciences.
2014 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Wicked problems are a special subset of particularly complex issues that current problem-solving tools fail tofully address. Because of this deficiency, a new tool for evaluating and resolving wicked problems must be developed. Theories such as anti-positivism and systems thinking are explored in order to understand the nature of wicked problems, which are often defined by the involvement of multiple stakeholders as well as non-linear interrelations between various elements of the problem. Although traditional problem-solving methods are inadequate for wicked problems, there are certain tools that are more appropriate for handling such problems. These tools include the analytic hierarchy process, positional analysis, mess maps and heat maps. With their organized structures, visual languages and collaborative processes, these methods provide features that are well suited for tackling wicked problems. However, no single tool incorporates all of the necessary features. Therefore, a combination of the tools explored can yield a new and even more effective tool for wicked problems. This new tool, called STORM, is demonstrated through an evaluation of oil shale exploitation in Estonia. With Estonia currently dependent on energy from oil shale despite the environmental drawbacks, the situation is an ideal example of a wicked problem. The Estonian example shows how STORM can provide a greater understanding of wicked problems and allow resolutions to be negotiated. As sustainable development issues are usually considered to be wickedto sustainable development research.

Place, publisher, year, edition, pages
2014. , 34 p.
Examensarbete vid Institutionen för geovetenskaper, ISSN 1650-6553 ; 182
Keyword [en]
Estonian Oil Shale, Multi-Stakeholder Process, Problem-Solving Tool, Sustainable Development, Systems Science, Wicked Problem
National Category
Earth and Related Environmental Sciences
URN: urn:nbn:se:uu:diva-226505OAI: oai:DiVA.org:uu-226505DiVA: diva2:726083
Subject / course
Sustainable development
Educational program
Master Programme in Sustainable Development
2014-06-05, Geocentrum, Villavägen 16, Uppsala, 16:32 (English)
Available from: 2014-06-19 Created: 2014-06-17 Last updated: 2014-06-26Bibliographically approved

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