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Codes of Conduct in the Swedish Business Sector: How to Choose the Right Customer
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2015 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This study was conducted to examine whether large publicly listed companies in Sweden have any demands regarding their customers’ codes of conduct as well as how business-to- business collaborations are affected by the presence of codes of conduct at the customer in this relationship. The business-to-business relationships were investigated in their three essential relationship-stages (pre-relationship stage, established/mature-relationship stage and ending-relationship stage) that are introduced in previous business-to-business research. Theories about contract theory and external accounting helped illustrate the complications surrounding codes of conduct in regard to customers. It was found that codes of conduct are important for companies’ business to-business relationships. However, the code of conduct is still not included in the contractual agreement with customers in most cases. The study was conducted through a survey and a content analysis in cooperation with KPMG and the Swedish law firm Delphi. 

Place, publisher, year, edition, pages
2015. , 52 p.
Keyword [en]
Business-to-Business, Codes of Conduct, Collaboration, Customers, Delphi, Demands, Influence, KPMG, Survey
National Category
Business Administration
Identifiers
URN: urn:nbn:se:uu:diva-243123OAI: oai:DiVA.org:uu-243123DiVA: diva2:786118
Subject / course
Business Studies
Educational program
Bachelor Programme in Business and Economics
Supervisors
Available from: 2015-02-09 Created: 2015-02-04 Last updated: 2015-02-09Bibliographically approved

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Codes of Conduct in the Swedish Business Sector - How to Choose the Right Customer(3559 kB)273 downloads
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Zuber, MadeleineMarby, Josephine
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf