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Quality, Cost and Job Satisfaction in Municipal Care
KTH, Ekonomistyrning.
1998 (English)In: Pursuing Service Excellence: Practices and insights / [ed] Scheuing, E, Brown, S, Edvardsson, B & Johnston, R, Newark: Newark Press , 1998Chapter in book (Other academic)
Place, publisher, year, edition, pages
Newark: Newark Press , 1998.
Keyword [en]
Service Quality
National Category
Business Administration
URN: urn:nbn:se:uu:diva-244151OAI: oai:DiVA.org:uu-244151DiVA: diva2:788049

NR 20140805

Available from: 2012-01-19 Created: 2015-02-12 Last updated: 2015-02-12

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Kullvén, Håkan
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