GMOC: A conceptual model for human control of dynamic systems, applied to train traffic control
(English)Article in journal (Other academic) Submitted
When developing new control systems and user interfaces for human operators, a deep understanding of their work is essential in order to build support systems that improve important aspects of work, such as safety, efficiency, satisfaction and development of skills. Many methods for analysis of human work exist, but these are often complex and lead to results that do not fully support the design and development process. We introduce GMOC, a conceptual model that contains necessary components to describe and analyse human control work. This model also supports design and development of new control systems, based on identification of problems in the current environment. The GMOC model is discussed in relation to existing theories about human control and design for skilled professionals. Detailed examples of its application to operational train traffic control are presented.
human control; process control; operator interfaces; user-centred system development; train traffic control
Human Computer Interaction
Research subject Human-Computer Interaction; Computer Science with specialization in Human-Computer Interaction
IdentifiersURN: urn:nbn:se:uu:diva-246718OAI: oai:DiVA.org:uu-246718DiVA: diva2:793959
ProjectsKAJTFuture Train Traffic Control