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Operational RiskManagement Improvements within Internal Control Frameworks
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Department of Business Studies.
2015 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Operational Risk Management has gained attentions to itself in the recent years. Although a liquidity crisis, but Global Financial Crisis has had impacts on all areas of risk namely operational risk at financial institutions. Lessons learned by banks from the crisis forced radical changes in operational risk management structure which in turn led to many challenges. Focusing on literature and by conducting a case study on operational risk management on one of Sweden’s largest retail banks, this thesis aims on answering how operational risk management has improved by implicating risk governance and internal control frameworks. This will be achieved by getting a better understanding of critical risks threatening this bank.The outcome of this study revealed that loss of reputation as a result of problems within IT system risks together with external card fraud are among the most common risks that banks should take into consideration when managing operational risks. It was concluded that although improvements have taken place in how operational risks are being managed, there is still room for improvements. Internal control frameworks still need to be modified by regulators to be more efficient while there should be reasonable amount of regulations applicable to banks.

Place, publisher, year, edition, pages
2015. , 38 p.
Keyword [en]
Risk Management, Operational Risk, Operational Risk Management, Internal Control, Risk Governance, IT System Risk, Reputational Risk
National Category
Business Administration
URN: urn:nbn:se:uu:diva-255996OAI: oai:DiVA.org:uu-255996DiVA: diva2:824269
Educational program
Master Programme in Accounting, Auditing and Analysis
Available from: 2015-06-23 Created: 2015-06-21 Last updated: 2015-06-23Bibliographically approved

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