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Autonomy and street-level bureaucrats’ coping strategies
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Social Sciences, Institute for Housing and Urban Research.ORCID iD: 0000-0002-07486571
2015 (English)In: Nordic Journal of Studies in Educational Policy, Vol. 2Article in journal (Other academic) Published
Abstract [en]

Frontline practitioners like teachers in public-sector education systems are not policy takers but policy makers, according to Michael Lipsky’s seminal treatise Street-Level Bureaucracy, first published in 1980. They make policy by using their wide autonomy to adopt coping mechanisms, such as limiting client demand and creaming (cherry-picking). Winter and Nielsen have developed this into (1) reducing demand for output, (2) rationing output and (3) automating output. These distinctions are briefly clarified in the article. Do they have relevance for school systems and other Nordic public-sector frontline activities? The question is raised but left to upcoming research to clarify.

Place, publisher, year, edition, pages
2015. Vol. 2
Keyword [en]
Street-level bureaucrat; coping strategy; creaming; cherry-picking; autonomy; discretion; frontline practitioner; Lipsky, Michael; Winter, Søren; Nielsen, Vibeke L
National Category
Public Administration Studies
Identifiers
URN: urn:nbn:se:uu:diva-265175OAI: oai:DiVA.org:uu-265175DiVA: diva2:862734
Available from: 2015-10-23 Created: 2015-10-23 Last updated: 2015-10-23Bibliographically approved

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