Supporting industrial uptake of cognitive work analysis
2015 (English)In: Proc. Human Factors and Ergonomics Society 59th Annual Meeting, Thousand Oaks, CA: Sage Publications, 2015, 170-174 p.Conference paper (Refereed)
As part of a broader industrial project, the first two stages of a Cognitive Work Analysis (CWA, Work Domain Analysis [WDA] and Control Task Analysis [ConTA]) were completed for Long Haul Commercial Road Transport. To support the potential uptake of CWA by different stakeholders within the industrial organization, parts of the ConTA Contextual Activity Template (CAT) were truncated. The goal of the current, exploratory study, was to identify which stakeholders within the industrial organization could benefit from using the WDA or CAT for either their Strategic (Research) or Product (Development) planning, and over what time horizon. We observed differences in the perceived usefulness of the WDA and the CAT between the different stakeholders. Innovative solutions to the issues raised should significantly enhance the industrial use of Cognitive Work Analysis.
Place, publisher, year, edition, pages
Thousand Oaks, CA: Sage Publications, 2015. 170-174 p.
Human Computer Interaction
IdentifiersURN: urn:nbn:se:uu:diva-268730ISBN: 978-0-945289-47-0OAI: oai:DiVA.org:uu-268730DiVA: diva2:878788
HFES 2015, October 26–30, Los Angeles, CA