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Supporting industrial uptake of cognitive work analysis
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Division of Visual Information and Interaction. Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology, Computerized Image Analysis and Human-Computer Interaction.ORCID iD: 0000-0001-8605-1850
2015 (English)In: Proc. Human Factors and Ergonomics Society 59th Annual Meeting, Thousand Oaks, CA: Sage Publications, 2015, 170-174 p.Conference paper, Published paper (Refereed)
Abstract [en]

As part of a broader industrial project, the first two stages of a Cognitive Work Analysis (CWA, Work Domain Analysis [WDA] and Control Task Analysis [ConTA]) were completed for Long Haul Commercial Road Transport. To support the potential uptake of CWA by different stakeholders within the industrial organization, parts of the ConTA Contextual Activity Template (CAT) were truncated. The goal of the current, exploratory study, was to identify which stakeholders within the industrial organization could benefit from using the WDA or CAT for either their Strategic (Research) or Product (Development) planning, and over what time horizon. We observed differences in the perceived usefulness of the WDA and the CAT between the different stakeholders. Innovative solutions to the issues raised should significantly enhance the industrial use of Cognitive Work Analysis.

Place, publisher, year, edition, pages
Thousand Oaks, CA: Sage Publications, 2015. 170-174 p.
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:uu:diva-268730ISBN: 978-0-945289-47-0 (print)OAI: oai:DiVA.org:uu-268730DiVA: diva2:878788
Conference
HFES 2015, October 26–30, Los Angeles, CA
Available from: 2015-10-30 Created: 2015-12-09 Last updated: 2017-12-05Bibliographically approved
In thesis
1. Cognitive work analysis in practice: Adaptation to project scope and industrial context
Open this publication in new window or tab >>Cognitive work analysis in practice: Adaptation to project scope and industrial context
2016 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

The Cognitive Work Analysis (CWA) framework is widely used by researchers for the analysis of complex systems. It, however, lacks the same impact amongst industrial practitioners. This thesis investigates possible adaptations of the framework to project and industrial constraints, and the consequences associated with such adaptations. Long haul heavy vehicle transportation is the application domain for the work presented in the thesis. The CWA framework has been applied within the Methods for Designing Future Autonomous Systems (MODAS) project. Adaptations have been made to fit the framework within the project constraints and the industrial contexts. Interviews with stakeholders in an industrial organization regarding possible use of models from the CWA framework have been made. The CWA was scaled to available resources when applied within the MODAS project. From this we realized that prioritization of work activity can have consequences on the resulting systems ability to handle unforeseen events. Further, a focus on the current system probed a rapid out-dating of the analysis due to technical development. The conclusion is that even if advantages are lost during adaptation due to practical constraints, the CWA framework could add value to practitioners within industry if adapted to the industrial context.

Place, publisher, year, edition, pages
Uppsala University, 2016
Series
Information technology licentiate theses: Licentiate theses from the Department of Information Technology, ISSN 1404-5117 ; 2016-005
National Category
Human Computer Interaction
Research subject
Computer Science with specialization in Human-Computer Interaction
Identifiers
urn:nbn:se:uu:diva-284334 (URN)
Supervisors
Available from: 2016-03-11 Created: 2016-04-17 Last updated: 2017-12-05Bibliographically approved

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