Identify Instruments Measuring Organizational Culture, within Community Pharmacy and Exploring Organizational Culture in Australian and New Zealand Community Pharmacy
Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Introduction: Different definitions of the expression Organizational culture (OC) occur in the literature, and many of them relate to shared constructs such as norms, values, beliefs and behaviours. OC shapes and affects everyday life within an organization, can be a mediator for change and have a considerable effect on performance i.e. productivity and effectiveness within an organization. OC can be studied using different cultural frameworks, like Schein´s or Martins framework. This paper will examine pharmacy and Organizational with a focus on Australia and New Zealand due to the similarity of their health system and national culture.
Aim: Two objectives occurred in the report: 1) identify how measures and instruments have been developed, validated and applied in OC research in pharmacy practice generally, and 2) summarise research on OC in Australasian pharmacy and identify the theories, frameworks and measures that have been applied in the Australasian research. This represents preparatory work to detect if measures of OC within community pharmacy in Australasia is needed.
Materials and Methods: Two separate literature searches were conducted in this paper, to address the aim. The search was conducted in different databases; Embase, PubMed, Medline, ABI/inform; International Pharmaceutical Abstracts and Emerald.
Results: Two instruments were detected that measured OC more holistic, and eight measures were found that measured different aspects of OC. The second search gave a clear picture that not much had been investigated according to OC within community pharmacies in Australasia.
Conclusions: More research is needed within the area, internationally and within Australasia. The multidimensional nature of OC makes it more difficult to measure, but since the impact of OC is significant, this also makes it more important to measure.
Place, publisher, year, edition, pages
2015. , 31 p.
Organizational Culture, Community Pharmacy, Measures, Instrument, Australia, New Zealand
IdentifiersURN: urn:nbn:se:uu:diva-273861OAI: oai:DiVA.org:uu-273861DiVA: diva2:895277
University of Sydney
Subject / course
Master of Science Programme in Pharmacy
Saini, Bandana, DoctorKrass, Ines, Professor
Hammarlund-Udenaes, Margareta, Professor