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Attending multi-party videoconference meetings: The initial problem
Uppsala University, Disciplinary Domain of Humanities and Social Sciences, Faculty of Languages, Department of Modern Languages, Romance Languages.
2016 (English)In: Language@Internet, ISSN 1860-2029, E-ISSN 1860-2029, Vol. 13, 3Article in journal (Other academic) Published
Abstract [en]

In computer-mediated communication (CMC) and video-mediated communication (VMC), conveying availability at the beginning of an encounter may become an intricate interactional task to be solved jointly by participants. Based on the analysis of 18 openings in multi-party videoconference meetings in Spanish, this article addresses how participants initiate interaction without a moderator. Taking Conversation Analysis (CA) as a methodological point of departure, the study shows that being present online does not necessarily indicate being available; even so, availability is one of the first interactional issues to be addressed at the beginning of an online interaction. The analysis illustrates how participants use different resources in order to display availability progressively during the three phases of the pre-meeting, and how interaction is unfolded until the establishment of mutual availability is accomplished. The findings lead to a discussion of the necessity for expanded notions like availability in CMC and VMC settings, in which the initial interactional problem is solved gradually.

Place, publisher, year, edition, pages
2016. Vol. 13, 3
Keyword [en]
videoconference; online interaction; video mediated Communication; summons; availability
National Category
Specific Languages
Identifiers
URN: urn:nbn:se:uu:diva-281068OAI: oai:DiVA.org:uu-281068DiVA: diva2:912690
Available from: 2016-03-17 Created: 2016-03-17 Last updated: 2017-11-30Bibliographically approved
In thesis
1. Conversación digital: copresencia y disponibilidad: Estudio pragmático del preámbulo de reuniones multipartitas por videoconferencia
Open this publication in new window or tab >>Conversación digital: copresencia y disponibilidad: Estudio pragmático del preámbulo de reuniones multipartitas por videoconferencia
2016 (Spanish)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

The present thesis explores how interaction is initiated in multi-party meetings in Adobe Connect, 7.0, with a particular focus on how co-presence and mutual availability are established through the preambles of 18 meetings held in Spanish without a moderator. Taking Conversation Analysis (CA) as a methodological point of departure, this thesis comprises four different studies, each of them analyzing a particular phenomenon within the interaction of the preambles in a multimodal environment that allows simultaneous interaction through video, voice and text-chat.

The first study (Artículo I) shows how participants solve jointly the issue of availability in a technological environment where being online is not necessarily understood as being available for communicating. The second study (Artículo II) focuses on the beginning of the audiovisual interaction; in particular on how participants check the right functioning of the audiovisual mode. The third study (Artículo III) explores silences within the interaction of the preamble. It shows that the length of gaps and lapses become a significant aspect the preambles and how they are connected to the issue of availability.  Finally, the four study introduces the notion of modal alignment, an interactional phenomenon that systematically appears in the beginnings of the encounters, which seems to be used and understood  as a strategy for the establishment of mutual availability and negotiation of the participation framework.

As a whole, this research shows how participants, in order to establish mutual co-presence and availability, adapt to a particular technology in terms of participation management, deploying strategies and conveying successive actions which, as it is the case of the activation of their respective webcams, seem to be understood as predictable within the intricate process of establishing mutual availability before the meeting starts.

Place, publisher, year, edition, pages
Uppsala: Acta Universitatis Upsaliensis, 2016. 115 p.
Series
Studia Romanica Upsaliensia, ISSN 0562-3022 ; 84
Keyword
online interaction, videoconferencing, multi-party meeting, co-presence, mutual availability, digital conversation, Conversation Analysis (AC), opening sequence, interacción en línea, videoconferencia, reunión multipartita, copresencia, disponibilidad recíproca, conversación digital, Análisis Conversacional (AC), secuencia de apertura
National Category
Specific Languages
Research subject
Romance Languages
Identifiers
urn:nbn:se:uu:diva-298358 (URN)978-91-554-9622-7 (ISBN)
Public defence
2016-09-10, Ihresalen, Engelska Parken, Humanistiskt centrum, Thunbergsvägen 3H, Uppsala, 10:15 (Spanish)
Opponent
Supervisors
Available from: 2016-08-18 Created: 2016-07-04 Last updated: 2017-02-21

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