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Creating a usable web GIS for non-expert users: Identifying usability guidelines and implementing these in design
Uppsala University, Disciplinary Domain of Science and Technology, Mathematics and Computer Science, Department of Information Technology.
2016 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Geographical Information Systems (GIS) are a set of tools for users to present, explore and analyze geographical data. Most of the users are considered professionals in using a GIS in their work domain. With GIS becoming more and more available on the internet, known as web GIS, the number of potential non-expert users also grows. Usability issues arise when the user is not in focus during the development of a web GIS. This study consists of two parts. Using a literature review I have categorized a number of usability issues from earlier research into two main groups which act as guidelines for the second part of this study. These guidelines were applied in a user centered design process consisting of contextual inquiries, semi structured interviews and observations, which focused on getting to learn about the user and their tasks. These methods were part of a case study conducted within a citizen science project, where people voluntarily report observations about species. Based on these results, different design hypotheses were created and evaluated through conducting iterative tests which resulted in a final design hypothesis.

Place, publisher, year, edition, pages
2016. , 38 p.
IT, 16033
National Category
Engineering and Technology
URN: urn:nbn:se:uu:diva-297832OAI: oai:DiVA.org:uu-297832DiVA: diva2:943668
Educational program
Master Programme in Human-Computer Interaction
Available from: 2016-06-28 Created: 2016-06-28 Last updated: 2016-06-28Bibliographically approved

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